Episode 205

How Mike Bjork Built a $100M Real Estate Team: Burn the Boats, Build Super Fans, and Use AI the Smart Way

with Mike Bjork

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How Mike Bjork Built a $100M Real Estate Team: Burn the Boats, Build Super Fans, and Use AI the Smart Way

What does it take to go from stay-at-home dad and retired firefighter to leading a real estate team that closes more than $100 million a year, in under six years? On this episode of the REI Agent Podcast, Omaha agent Mike Bjork of Bjork Group at Berkshire Hathaway HomeServices Ambassador breaks down the exact decisions that fueled his rise, the mindset that kept him from burning out, and how he now helps agents use AI without losing the human relationships that actually close deals. His story is a masterclass in calculated risk, relentless follow-up, and building a business that keeps referring itself.

How Did a Firefighter and Stay-at-Home Dad Build a $100 Million Team?

Bjork’s path into real estate was anything but conventional. A retired Tucson firefighter and trauma medic, he moved to Omaha, stayed home with his kids while his wife’s medical practice took off, and filled his competitive streak with 24-hour mountain bike races. When boredom set in as his kids got older, he made a decision on impulse: “I signed up to be an Uber driver the same day I signed up to get my real estate license.” He never actually drove a passenger, but he kept the Uber trophy as a reminder of where he started.

The real unlock was preparation and a data obsession that never let up. Bjork studied his market before he was even licensed, interviewed brokerages as if he were the one hiring them, and treated his early sphere of school parents, neighbors, and community boards as fuel. Within two days of getting his license he had his first contract. Within roughly three to six months he had already done around $8 million in volume, walked into his broker’s office with a printout showing where he ranked against the brokerage’s top agents, and got the green light to start a team.

Underneath the fast growth was rigor. From day one he ran a Google Sheet that tracked everything: which leads came from where, which zip codes performed, and how much every lender and title company contributed. “I wanna know where every single penny’s going,” he said. That data-driven discipline, carried over from tracking competitors’ numbers during his racing days, is what let him scale with confidence rather than guesswork.

Should New Agents Buy Leads From Zillow?

Bjork is refreshingly candid that paid leads jumpstarted his business. He discovered that spending a minimum threshold on Zillow in his local market unlocked access to new zip codes before other agents, and one night he pounced on premium territory that top competitors failed to renew on time. His spend jumped from $1,200 a month to $8,000 a month almost overnight, delivering around 50 leads a month while he was still working solo, and he converted them at an impressive 22 percent.

But he is equally clear that buying leads is not a strategy on its own. The platform changes the rules, prices rise, and lead quality fluctuates, especially when interest rates spiked and many agents complained about drying pipelines. His answer was to treat every purchased lead as a starting point, not an endpoint. Agents who depend solely on new incoming leads while ignoring the people they have already served are setting themselves up for trouble the moment the platform shifts.

That is where his signature metaphor comes in. Every lead, he explained, is a piece of fruit: you can be the agent who grabs the low-hanging fruit and moves on, or the agent who grabs the fruit and plants a seed that grows more business. He even set strict rules so luxury calls only routed to agents who had earned the designation with real high-end sales, protecting both his clients and his brand. Buy leads to build a client base fast, he advises, but nurture them into something that outlasts any single platform.

What Actually Turns Clients Into Super Fans?

Ask Bjork how he coaches agents to manufacture referrals and he pushes back on the premise. Most coaches teach scripts for squeezing referrals out of past clients. For Bjork, the super fans are a natural byproduct of something you cannot script: genuine excitement. “You can’t fake the excitement. And I get excited for every single person,” he said. When his neighborhood watched him grow quickly, that visible enthusiasm turned neighbors into a referral engine, because people could tell he actually loved the community he was selling in.

He backs the emotion with tangible community presence. In his own neighborhood he organized second-Friday summer gatherings in the park with a food truck and free drinks for parents and kids. It cost him almost nothing, the HOA and the food truck both came out fine, and it gave him one-on-one time with virtually every family in the area. He positioned himself as the local expert not by bragging about sales, but by being a genuine, invested neighbor.

The payoff compounds over years. Bjork described friends at his 50th birthday party he never would have met without those early Zillow leads, people who became true friends and, along the way, generated business he no longer even had to ask for. His follow-up philosophy is deliberately low-key: driving past a neighborhood where a past client lives, he simply calls them, and half the time they invite him over. As he puts it, one super fan can lead to ten clients, which is why nurturing relationships beats chasing the next cold lead every time.

Will AI Replace Real Estate Agents?

The fear of being replaced by technology is not new, and Bjork has heard it since the MLS first moved online. His take on AI is blunt and reassuring at once.

“The only agents I think AI is gonna replace are the agents that aren’t putting the effort in to do what they need to do.”

Agents are already replaced every day, he points out, because roughly 87 percent of agents in his market sold only one or two houses in a recent year, a level that was never sustainable to begin with. AI does not change that math so much as expose it. What AI cannot do is show up at closing, walk a nervous first-time buyer through a home inspection, or calm a client who panics over a $50 fix like an ungrounded gas line. A bot, he joked, would just validate every fear rather than provide the grounded judgment that comes from hundreds of transactions.

The emotional, high-stakes moments are exactly where human agents remain irreplaceable, especially with first-time buyers who often show up with a parent in tow before they trust anyone else. Bjork’s advice is to let AI handle speed and repetition, the old “speed to lead” problem now solved instantly, while agents own the relationship and the trust. Build your business over three years with repeat clients and super fans, he says, and you simply are not the agent who gets replaced.

How Can Agents Use AI Without Getting Left Behind?

Bjork’s AI journey started with a single month of cramming. Facing a mastermind presentation on AI, he spent two hours a day for the month of July studying tools and use cases, then realized he could build his own solutions that outperformed the paid products his peers were showcasing. That led him to create a platform connected to the MLS that lets agents pull listing photos, auto-generate descriptions, and run built-in compliance checks before anything posts, because he learned as a team lead that agents doing their own unchecked social media is the number one source of fines.

Crucially, he did not try to become a coder or a solo tech founder. He brought in serious partners, including a former vice president of AI and tech from Union Pacific who had held a similar role at Walmart International, plus a master programmer, because he knew he did not know how to run a tech company. He also negotiated enterprise accounts with major AI providers so agents get everything in one place at lower cost, rather than juggling subscriptions to tools that reinvent themselves every three months. His newer version uses a simple board that has a conversation with the user before generating anything, so agents never need to learn prompting.

His most important AI insight for agents may be about visibility. Search is shifting toward AI answers and video, and he built his platform to help agents show up across AI search, not just traditional SEO. YouTube, he argues, will outlast text-based SEO the longest because only a handful of platforms can truly read video. His guidance: use free social media to build your SEO and AI-search presence rather than paying thousands a month for it, and if you build something useful for yourself, consider whether it can be monetized, just make sure the backend systems are solid before you launch.

What’s the Playbook for an Agent Starting in 2026?

For agents starting cold today, Bjork’s playbook blends old-school hustle with new-school tools. Get visible through consistent social media, because plenty of people may follow you without knowing what you actually do. Sponsor local events and get genuinely involved in your community the way he did with neighborhood park gatherings. Keep a CRM, or at minimum a disciplined spreadsheet like one top agent he knows who does $30 million a year off her own tracking. And do not scoff at buying leads early, as long as you use them to plant seeds rather than just harvest.

He is also a strong advocate for chasing the right clients rather than the flashiest listings. Everyone wants the million-dollar listing, but Bjork would rather have six townhouses or a first-time buyer who becomes a fan for life. First-time buyers are emotional, loyal, and generate a growing base of future business and referrals, whereas a single luxury sale can be a longer, tougher slog, especially in today’s uneven market where he sees the million-plus segment holding strong while the five-to-eight-hundred-thousand range struggles.

Finally, keep perspective. Bjork learned early to plan with systems, transaction coordinators, and one central platform so growth never outran his control, but he also learned that hitting his five-year goal two years early nearly crushed his motivation. Coming from a background as a firefighter and paramedic in a rough part of town, he grounds every setback in a simple truth: lose a deal, and nobody died. That calm, he says, is what keeps agents coming out on top when a client calls in a panic.

Listen to the Full Episode

Mike Bjork’s story is proof that relationships, systems, and a willingness to take calculated risks still win, even in an AI-driven market. From burning the boats on paid leads to building super fans one park gathering at a time, his approach is refreshingly human and highly repeatable.

Listen to the full conversation on the REI Agent Podcast, and if you are ready to take your relationship-based business to the next level, explore REI Agent Advisor for tools and guidance built for agents who want to grow the smart way. Subscribe wherever you listen, leave a review if the episode helped, and keep building the life you want.

Full Episode Transcript

Welcome back to the REI Agent. My guest today is Mike Bjork, owner of Bjork Group at Berkshire Hathaway Home Services, Ambassador in Omaha, Nebraska. Mike entered the real estate in 2019 after spending time as a stay-at-home dad and in under six years built a team to over 100 million in annual sales with a focus on luxury positioning. He has since expanded beyond active selling into coaching, other agents, and teams, and now runs a business dedicated to helping realtors actually use AI in their daily workflows. He is a referral from one of our past guests, which tells you everything you need to know about the kind of reputation he has built in this industry. Mike, welcome to the REI Agent Podcast. Well, thank you for having me. Yeah, so from stay-at-home dad to top team leading agent, how did that happen? How did that transition? Oh, it was a little bit more than just that. That was the simple version, I guess. So I retired from the fire department in Tucson. So I was a firefighter, you know, that was in 2010. Worked as a trauma medic when we moved to Omaha. My wife’s practice took off. I stayed home with the kids. I used to do like 24-hour mountain bike races. I’d always be doing something. Once my kids hit high school and middle school, I got bored. I literally was walking around the pool, talking to a friend, and I signed up to be an Uber driver the same day I signed up to get my real estate license. And it was just because I was like, well, if I can make a couple hundred dollars more, or a couple hundred dollars a month, I could get a little bit nicer car without having to fight with my wife. So I’d take it the Uber career didn’t really blossom? I never drove anybody, but I still keep on my little trophy case. They make you buy, you know, one of those things for the windows. Not saying Ubering’s bad, but I just kept it as my little reminder. Keep you motivated. Yeah. No, I interviewed somebody once who relocated to a market and they did both. And it was actually kind of genius because they were able to learn the streets really well. We were able to learn the area super well as an Uber driver. Most of the time they spent doing that was hours that they weren’t spending as a realtor. So it actually worked really well as a pairing and maybe a good life pro tip for anybody who is relocating to a new area and needs a little something to sustain them while they get their sales business off the ground. But yeah, I agree. You know, it’s all networking, but it was like I was on like boards, like the Friends of Children’s board. So, you know, those things kind of helped when I did start. Yeah. Yeah, absolutely. So you would have been, so you relocated from Tucson. How long were you in the market before you, like how much of a network had you established? How much did you have to intentionally kind of get involved in these kinds of community things to build up your sphere? Not too long, but I was in Omaha for a while, right? So, you know, we got here at the end, like let’s say beginning of 2011, I got my license, I think April 23rd of 2019. Okay. So, you know, my kids were younger. There was a network of school parents, neighborhood friends, that kind of helped. You know, at first that was kind of tough, especially because it was a little, it was considered a luxury neighborhood. You know, so building it quickly kind of really made me dominate the neighborhood too, because then all of a sudden I had not just these friends, but I had all these super fans that if, you know, they knew someone else that was there, that’s what kind of got me into the luxury pretty quick. Okay, that makes sense. You said your wife’s practice took off. What practice is that? What kind of- A physician. Okay. Okay, so there was probably some networking there too, right, with her peers and co-workers? Yeah, not as much as you would expect, because she would never promote it at all. But it’s funny, both of her partners I’ve helped buy houses and tons of her nurses. So, yes, there is networking there, but it was, at first she didn’t promote it much. Sure, you’re not trying to shove a different business down. No, and she’s good at what she does, because, I mean, it’s all about her patience. Like, she’s just a workhorse. Sure. And maybe that mentality also rubbed off on me over 25 years, who knows? Yeah, I mean, you clearly built an awesome team here. I’m curious what were two or three operational decisions in years one and two that you would point to as the actual unlock, and which of those would still work for someone starting cold in 2026? It’s a little bit of a mix. I started preparing even before I got licensed. I made the mistake of not getting my fingerprints, right? So, right away, which takes several weeks when you’re ready to take that test. Sure. So I was studying networking. Even to choose the right brokerage, I always knew that, hey, I took the approach that the brokerages, I’m interviewing them, they’re not interviewing me. Yeah. Right? So I kind of, I would go to these open houses and talk to different agents and kind of get a feel of, okay, what would be the best fit for me? That’s where I ended up where I did, but. That’s interesting. Can I ask a question about that real quick? Yeah. Did you go in under the guise of a potential interested buyer, or did you just talk to them, hey, look, I’m getting my license, I’m curious what your thoughts are on this, your brokerage? Well, it’s actually funny because the first one I went to, it was someone that was just getting their license, but she was also there with an agent that’s been doing it for a little while, like that was her team lead. Within a year and a half, both of them came and started working underneath me. Nice. That’s awesome. And I’ll give like the big reason, like a lot of people either hate it or love it. Zillow did jumpstart me quite a bit, but I also figured out ways to manipulate it when I started. So within two days of being licensed, I already had my first contract. Wow. And that was because of, like I was like looking at different things. I did like for our neighborhood, they used to have a magazine that went out, I sponsored a page that, I mean, never really got me anything anyway, except for my name. The events I did is what drew more attention than that magazine. But with Zillow, it was what I figured out was, and it’s changed since then. So this may not be great for someone new starting, but at least it gives an idea that there’s always ways. So I went in, I learned that, okay, if you have, at least in our local market, if you’re spending $1,200 a month, you have an opportunity to get the new markets before anyone else, right? And at that point, it was all sold out. I had to put, I scraped like three or four different lower zip codes than I wanted just to get that 1,200. What ended up happening is the nice part, a really heavy luxury part of Omaha, that’s a big zip code. That and a couple others came out. And from one night, I went from $1,200 a month to 8,000 a month because all the other top agents that were spending that, no one turned it in on time or didn’t expect someone to just come in and grab it all. Right, so because I kind of, the way I always did it, even when I raced, like I would track people’s numbers and see what they did from year to year, right? And that’s how I kind of based my growth. So I am a very data-driven person as well. So my Google sheet from day one not only counts, but keeps track of everything on my agents, if it came from Zillow, what zip codes are performing, how’d I even break it down to lenders, title companies. I wanna know where every single penny’s going. Sure. Right, and especially because I didn’t think it was fair to go ask a lender. You know, I was excited at first. I’m like, oh, you know, lenders can pay up to 50%. Realistically, you know, it’s closer, what I found on average for them to make their money back is them spending closer to 30%. Okay. Right, but I at least had the data to go to say like, hey, we’ve given you this many deals or, you know, this. Like I had like data backing me, which got me support right away. So like I said, once I got that 8,000 a month, all of a sudden I was getting like 50 leads a month and it was just me by myself. So I went to my broker, I print it out because it used to be able to give you where every agent ranked in a zip code. And I went to our broker and our broker is unique. Like there’s not many brokerages anymore that have, you know, 49, 50% of a market. Sure. Right, so, you know, and several top 10 people come out of here that, you know, in the network completely for Berkshire. So it’s a great place to learn. But what I did is I went to him and, you know, he had no idea who I was. I’ve only been doing real estate for three months at this point. You know, three months, I think I was already at 8 million within that three months. That’s wild. Or six months, let’s put it. And I just showed him like, here’s where I’m showing up compared to all of your top agents in this brokerage. I was like, I would like to start a team. He’s like, you need to start a team. So then, you know, people heard me talking. Like I got my office, I’ll never forget it. It was the first day I walk into my office, sit down, I kind of had it set up. And then within 30 minutes, an agent walked in and just said, I’ve heard what you’ve been doing. Can I join your team? And I was like, okay, I didn’t know what to do. I was like, okay. I didn’t even know what a CRM was at that point. So I was using Zillow CRM and then they brought up, well, do you have a website? No, so I was like, okay. So then I started all that, you know, where, you know, there’s several different platforms out there. Yeah. By that point, the one I was using was probably pretty watered down a little bit. So, but yeah, Zillow was a huge jumping point, just figuring out, like it was always profitable. Even like at one point I got up to like $25,000 a month, but I also had like 25 agents. Wow. And it wasn’t so much as Zillow was profitable, but was really more profitable was teaching the agents how to nurture their sphere and how to create super fans, right? So I purposely did that because Zillow was expensive. So I took way more of a cut on any Zillow deal, right? Now they have Flex, which Zillow takes a cut, right? So it was generating more money just by teaching them how to do it. The luxury, I always had a little different approach, like, cause everyone wanted to be luxury. Not saying they can’t, but I always had a strict rule, like on my settings, even with Zillow, like I could set it for price points on who got the calls. I made, to able to get a luxury call, you had to qualify for the luxury designation, which means like three sales of like the top 10% price of a zip code, right? I thought that was fair, that has worked out. One of the people that I was just talking about, that first person I met at an open house before I was even licensed that came to me, she was in luxury. Her first Zillow call was a three point, and which is outrageous in Omaha at that point, was 3.2, and she ended up negotiating it to 3.8, adding all this land in as well. That was her very first Zillow call. So she was sold. So then not only did I have an agent that’s a fan, but she’s also now a fan of Zillow, which as a luxury agent was like, they were not big into Zillow. And to be honest, like every single year, I’ve gotten a two million plus deal from Zillow when I was in it. So, okay, a couple of things I want to tease out here. And I think one of the points I like to make about buying leads is, it’s not necessarily a bad thing in my mind at all, and obviously you’re making a strong case here for it. I think buying leads is great, but I think you need to understand fully that you’re not in control of, like you mentioned, they changed the way that the system works, et cetera. So you’re not fully in control of everything in that process. So like they can change the rules, they could get more expensive, all these different things can happen. But as you’re getting leads in, I think you also have to be able to balance, you know, being still that, you know, generating super fans, working your sphere, working the people that you got from Zillow or wherever to be in your sphere and like to nurture them longterm so that they are then repeat buyers or referral partners, et cetera, going forward. In case you don’t want to, or they change things and you don’t want to do the buying of leads anymore. Because I think ultimately, like at some point when you’re very busy, you also probably want to decide how you want your business to look, how you want it to operate, right? So like, do you want to be, I don’t know what your conversion rate was with these Zillow leads, but you know, personally- 22%. 22%, that’s really good. And, you know, you’re going to be talking to, that means out of a hundred, obviously you’re going to be talking to 88 people or 78 people that will not convert. And that’s, you know, that’s a lot of phone calls. That’s a lot of, you know, spinning the wheels, even at a really good conversion rate, right? Yeah, so, and it’s changed. Like, obviously, you know, we got into COVID a little bit, right? Which changed everything, which then we learned how to write a contract different, but we can get into that different. But I always looked at Zillow, like me being older, jumping in, I wanted to build a client base quick. Yes. Right? And I teach my agents that too is, I mean, the reason the conversion was so high was because there are certain key metrics that if you ask the right questions, you get a higher score on Zillow, right? Higher score means more leads. Okay. But to me, it was always using that as a jumping board. So a new agent, like, don’t be afraid to take leads. Like, I know sometimes the splits aren’t fair on them, but use it to build your client base. You can be an agent, because I look at every single one like a seed, right? Or a piece of fruit. Each lead that comes in as a piece of fruit, you can be the agent that just grabs the low hanging fruit, or you can be the agent that grabs the fruit and plants a seed that’s gonna grow more business. And I looked at it, I always looked at it from that way from the beginning. A prime example is even, got at my 50th birthday party a couple of years ago. I shouldn’t say how old I am, but like, I’m looking around the room and I invited just kind of close friends. And as I’m kind of looking around the room, I realized like, oh man, there’s David. Like, I would have never met him if it wasn’t for Zillow. Like, there was like a couple of just really good friends that I actually met through Zillow, which then became super friends and generated business. But at that point, I didn’t need them to. Like, I don’t even have to coach them at that point on how to do it. But they’re people I hang out with now, so. Yeah, yeah. And I mean, so you’re getting to my exact point, is like, if you’re treating these people as like friends, or you’re getting them into that, you’re nurturing, you’re taking care of these people, they’re becoming referral partners, super fans, that’s the ideal. Because like, if you’re depending solely on these new incoming leads and you’re not really caring about what, you’ve already transacted on or who you’ve talked to, et cetera, then you can get yourself into troubled waters because again, they can change the rules, it can make it more expensive, the leads can dry up. I heard, you know, especially after, I heard some people complaining about what the lead quality or how the lead quantity looked like, you know, kind of when rates spiked, like things changed and it was a little bit harder. That may not be true in every market. Um, yeah, it, like right now I feel there’s not a huge quality of great leads out there. I know the system has kind of changed. I don’t even do any Zillow anymore, I just help coach a couple teams that are on Flex to make sure that they hit their 90 day goals. But yeah, it has been, I’ve been hearing it here because I help a team in Arizona, I help a team in Arkansas as well. Like I hear it not just here, it’s seems to be across, right? It’s hard to say, I think there’s just uncertainty right now and the rates aren’t really that bad. Yeah, you know, and to be honest, in my opinion, I could be wrong, but the next time the rates go that low is it’s gonna take a circumstance that we didn’t predict coming. It’s gonna take like a 9-11, it’s gonna take COVID, it’s gonna take the market crash. It’s gonna be things, so we’re not, people have got to realize, we’re not back down to that level. Right. Right. With those rates going down, I do feel, especially a lot of builders, now they’re stuck with a much higher price point than it was two, three years ago. It’s kind of crazy, because I look at my house in the square footage and go find one that’s half the size for the same price and a new construction. Yeah. So there’s gonna be changes. The market always adjusts. I mean, there’s a reason that the top 10% do 90% of the business, right? You just got to make yourself one of the top 10%. Well, let’s get into that a little bit more. You talked about how you were coaching these people to become super fans, or what’d you, how you described it? I don’t necessarily coach them. You know, a lot of coaches will tell you how to get your past clients to promote you or give you referrals. Yeah. That’s the coaching part. The super fans are natural. And that’s one thing I’ve learned is, you know, people, like even starting a team, and people want to come do, like they saw the numbers that I did in a short amount of time, and they want to do that. You know, but you can’t necessarily teach someone to be you. And part, at least for me, I figured out why, is it’s, you can’t fake the excitement. And I get excited for every single person. And you can’t, that’s just something you can’t fake. Sure. Because when you’re excited, like I said, when my neighborhood watched me grow really quick, it turned into everybody referring me in there. You know, just, that’s part of the excitement. Sure. And I think that’s hard to teach in a real way. Yeah, that makes sense. And I mean, I think that takes a lot of special things. I mean, you can imagine, you know, things going viral, there’s excitement, there’s hype, whatever. That’s, I mean, that’s essentially what you’re talking about. And, you know, has that been something that you’ve had a hard time sustaining after getting, you know, I mean, I’m sure there’s been periods of time doing that much business where, you know, you might feel burnout after a while. I mean, I know going through COVID, the pandemic, doubling my, you know, my business in one year, even though the year before was a hallmark year, I doubled it the next year, and I just, after that year, I was like, oh my gosh. I needed a bit of a breather. This is a little crazy. Yeah, and I get, I changed my philosophy a little bit because, like, I always had a business plan. Like, my original business plan getting into real estate was I just tried to be realistic. And I was like, I’m gonna do two million my first year. Yeah. By week two, I think I was already close to that, so I scratched that off, new plan. I still saved that book, too. I built it, like, okay, with systems. Like, okay, if I’m gonna grow a team, I need systems. So I made sure I had transaction coordinators in place. Everything was taken care of. Everybody’s on one dot loop. Like, everything is confined. I at least had my control and knew that I could handle that because I had the right systems to handle it. But even that, like, my goal, my five-year, the hundred million, to hit a hundred million in a single year was planned for year five. When I hit that year three, it almost, like, it was the opposite, it almost crushed me. Like, I didn’t know, I’m a driven person, and I took, I just knocked my drive away two years early. Right, so then I had to rebuild. So what kind of helped that drive a little bit is then, like, I started looking at the numbers, running axillaries, like, okay, then, like, with this many units, I know I need 600 units to have a very sustainable title company, got the right people involved that had other units besides just me, started the title, went into mortgage rants. So those kind of kept me somewhat excited about real estate. You know, the market took a hit. Everyone kind of went on their own, or, you know, the leads completely stopped. At that point, I had to stop the 25,000, too. Like, I dropped it in half just because I saw the numbers coming from the way it was, like, just the down. Like, I can do, you know, I’ll cover a quarter ahead, but it was, like, okay, it’s, like, okay, now I’m gonna be losing money if I’m spending this much versus where I was making money spending that much. You know, that’s partly why now I run an AI SaaS company as well, you know? Yeah, no, I wanted to get into the AI side of your business as well and what you coach and how you teach people to use AI in their systems. Yeah, I took a little different approach to that. I don’t necessarily teach people. I built a platform that made it that you can just go and everything’s there in one spot. It makes it super simple. And I have no, like, where I came from either, I don’t have a real big coding background unless you count video gaming when I was younger, but that’s about it. You know, a little tech, but once AI came out, what ended up happening, so I do these masterminds as well with other top agents, like, once a month. And it was July, our next mastermind was August, and they’re like, okay, we’re gonna talk about AI. I didn’t even, like, I’ve heard of AI. I barely even used it before that. I used ChatGPT a couple times. So the whole month of July, I spent two hours a day studying all the different problems and all the different systems to do the different things. And then I, within that time, I was like, wow, I can actually build. So instead of paying, it was kind of funny because at the presentation, like, one person brought up, like, hey, and I don’t know if you want me to share names with the product or not, but they’re like, hey, we used AI to find luxury presents. It has the highest this. And I was like, I was up next. And what I did is I took it and I built my own site, my own template, all the stuff. And it was actually, when we compared numbers, it was already outperforming what they were just paying for. Yeah, that’s awesome. So that’s where I had the ideas, like, okay, this is a template. Everyone needs a website. The website’s great, but it, I mean, where we’re high in the website is I figured out how to show up on all AI searches. So we can get our clients to do that as well. And that’s huge because that’s where the search is going. SEO is not gonna be around. It’s gonna be around in YouTube the longest, only because AI can descript a video, cut a video, but there’s only like four platforms that can truly read a video. And so YouTube’s the last. And that’s where like Haygen, we partnered with at the beginning to create our avatar so we can produce stuff on YouTube quickly or any agents can that use the platform. We actually, the biggest hurdle with that though is like, cause I know one of the things is like a lot of these fizzle out. And some of the times I realized that, okay, these demos are great. People are using them. What I found out early is that they don’t understand AI either, right? So the first version I built kind of around my mind a little bit, and then I also brought in partners to help, right, to help with all the true server stuff that I don’t understand. So one of my partners, she resigned from Union Pacific where she is the vice president, head of AI and tech. She was also in the same spot at Walmart International, same way with our master programmer. So like they built all this stuff for these major companies and already understood it. So I made sure I brought in like bigger people. One, because I don’t know how to run a tech company either. You know, that’s where I defer on them. It’s where I’m having my most fun now, but it’s kind of like the hardest hurdle was getting the agents to understand how to use it. So that was version one, right? Because we’re connected to the MLS. Like, so if you have a listing, like your social media, the difference, one of the differences about us is that it’s not just a link to your social media. You can pull straight from the MLS. Let’s say you have an open house, you pull from the MLS, what pictures, click the button, does the description, and it also checks for compliance because I learned as a team lead, the number one reason you’re gonna get fined is letting your agents do their own social media, right? So I made sure that I built all compliance built in. Like, so it will check it and won’t even post it if it’s not compliant. But people still don’t understand, like when they’re trying to do the creative stuff, it was probably a little confusing. So then the newer version just has like a board and we already built all these templates in. Like, so if you have a listing, I tried to leave creativity to everything on it because even here, like with some of the brokerages, if you’re sending out those emails or those templates, they all look the same, right? I was trying to create individuality because that’s how I got to where I was at was by creating things different, not just following the same template. So I always left that open, but now it’s pretty easy. And you just put, you have a board and it says, what do you want to do? And then it has a conversation with you before it even creates. So you don’t have to know how to prompt, you don’t have to do, because that was, I mean, that’s the biggest thing is like, like Jason Pantano does great teaching it and has like an academy. I just made it all, like every product that he ever talks about is already partnered with us. So what I did is I took it a step further and instead of just like teaching people how to use it, like why not make enterprise accounts with all these major AI companies? So it’s actually cheaper to have all the AI in one spot instead of having agents jump, right? And it changes three months. Cloud’s great now. Gemini used to be, it changes every three months. So that’s why I’m more into AI now, because I mean, I take a month off and I’m three months behind. Yeah, yeah, it is wild, the shifting landscape there. Can you talk to, I know a lot of agents might have some reservations, some concerns about being replaced. That’s always kind of been the fear. I mean, ever since I think, I don’t know, the internet, I know when the internet came out, that was a big fear, getting the MLS onto the internet as opposed to just the book that only agents had. The fear was that agents would be replaced. And I think that there are a couple big companies actively trying to do so, lawsuits and AI. What can you talk to about, how can you tell agents that they should be still using this to further their business and make themselves more powerful as opposed to being worried about it being something that’s gonna replace them? The only agents I think AI is gonna replace are the agents that aren’t putting the effort in to do what they need to do. I don’t think that you’re not, I’ve created several bots that even have size, somewhat emotions when they’re dealing with a client, like talking to it, but you’re never gonna fully replace that person. I think that it is, and to be honest, let’s look at it, the whole history of real estate, agents are replaced every day. They’re replaced, the whole concepts of some of the brokerages is more like, all right, let’s just get the numbers. It’s like the numbers game. They are replaced every day. Yeah, yeah, a lot of them don’t make it. Right, and that’s what I’m trying to change, is like, okay, one, you can’t change the motivation. It’s not easy. It’s great to hold a license if, even think about it for what the cost is, like selling, I think that the percentage here last year was like, I think 87% of the agents only sold one or two houses in the last year or two. That’s not sustainable. No. You know, that does count assistants, licensed assistants, so it’s a little skewed, but it’s the work, and that’s where, for teams, like new agents, don’t necessarily scoff at the opportunities to get leads, because like I said, that’s where you build your business, and if you build your business in three years with repeat leads, you’re not getting replaced. You’re gonna have your super fans. You’re gonna have your clients that you stay in touch with. Yeah. You know, that’s the idea, is to mix both. Like, everyone’s like, oh, so like, I remember one of my first days is I had an agent come up to me and go, like, found out I was spending, you know, a couple thousand dollars on Zillow, and said, you know, if you really wanna learn how to make it, I’ll show you how to do it without spending any money, and I’m like, well, I’ve got a plan. Let me see it through, but, you know, it’s don’t get rid of the old, you know, the other stuff, but make it more efficient, right? Where AI helps more is on those teams, right? And it potentially helps the agents, because, you know, you’ve probably done it long enough. You know, the old saying was speed to lead. With AI, that’s gone. Your speed to lead is instant, if it’s done right, and then it hands off like a fresh thing. It may not teach the agents properly sometimes, but, you know, you have the option to turn it on and off. Like, for a team, for an individual agent, I would still say get your own personality and do it yourself, you know? We’ll help with social media. That’s where AI would help for a newer agent is getting your SEO, AEO up there through social media, and that’s free. Like, I’ve heard some ridiculous numbers of people spending, like, 5,000 a month for, like, SEO, and you don’t need it. Yeah, yeah, that’s fascinating. What would you, I mean, what kind of playbook would you give a person that’s getting started in 2026 for, yeah, trying to, we can’t really expect the growth that you saw probably now, but you never know. I mean, what kind of playbook would you give somebody getting started now? You know, social media, if you’re hitting the right things, especially because no one else knows. People might be following you and know who you are, but don’t know what you do, right? So, to me, that is, like, getting it out there, making it so everyone sees you. Like, that, to me, that’s why I also did Zillow, because at the time, it would always show, like, the top agents in every zip code, like, and it was based off what you were paying. It wasn’t an accurate statement, but the public didn’t know that. Right. You know, and that’s since changed. That’s what helped me, but, like, I don’t know, sponsor things. Like, what I did for my neighborhood is, and it cost me nothing more than what I paid for drinks, but, like, we had a couple parks. So, I got the HOA, you know, I did get involved in the HOA, but I also got them. So, every, during the summer, every second Friday, you would have a food truck come up, and we’d have a thing in the park. I would have, like, my stuff out there, drinks for the parents, drinks for kids, things like that, and the food truck didn’t have to pay a dime for it, because everyone in the neighborhood still paid, and as long as the food truck got their minimum, they were fine. So, the HOA wasn’t paying a ton. I wasn’t paying a ton, but I, gave me a chance to be one-on-one with every single person in the neighborhood. Yeah. And show that I was an expert, not just because of what I’ve done in there, because I lived in there. Like, that’s the excitement. I did love the neighborhood. Right. I wasn’t doing it to get out of the neighborhood. It was. Sure. So, you know, things like that will really help. You know, keep a CRM, one way or the other. I know one of the top agents, she, I still think she uses just her spreadsheet, and she does, like, 30 million a year. Yeah. But she’s also a workhorse, you know. Yeah. You’ve gotta find your work-life balance, because if, I also found when I got into it, I was going for 12 hours a day. You know, you’re just going, going. Yeah. And you gotta do that at the beginning. Later, you can start picking your clients, or, you know, then you have referral opportunities, things like that. Like, at this point, I just refer most of my stuff off. Yeah. Don’t be afraid. Like, everyone that wants to go into luxury, I’ve always told my client, or my agents, do you realize, like, if you do it right, this $300,000 house is gonna generate you way more money than the span of me selling, helping people buy this $1 million house. Right, because they’re gonna stay longer if you get there in that, right. Then you have other friends, so you might do a ton in that, which makes up the difference, but then you also have a much larger client base growing that has more opportunities for upscale. No, totally. Yeah, I was telling my team about, you know, they were talking about wanting to get this million-dollar listing, or they would love to get one like that, and I’m like, I mean, maybe. I mean, it can be great, don’t get me wrong, you know, but I think I’d rather have, like, six townhouses. Yeah, you can definitely turn those over faster, and, you know, you can definitely get, yeah, more activity from them, like, you know, potential buyers, et cetera. Yeah, and it’s crazy market, though, here, right now. Like, going back to that question, sorry to divert. Like, the million-plus market is still pretty strong. Nice. It’s the five to eight that really is hurting. Okay. And I’ve seen that a couple places, so. Yeah, I’m sure Omaha’s big enough that there’s different, like, sectors, et cetera, so, like, there’s probably, the median sales price for the whole area is probably, I mean, not in the million range, I would guess, right? No, not the median, not even close. I think we’re closer to four or five for the median. Yeah, and then you’d have sectors that would have enough activity, so you could have your own kind of, like, you know, whatever, median sales price, if you will, but that five to eight, it sounds, yeah, like, it would be pretty tough. Yeah, and those take longer, too. Like, so, I mean, that’s why, like, take the first-time home buyer. That’s your best bet. Like, that’s where you, like, if you do it right, you have a fan forever. Yeah, totally. Because it’s emotional, too. Yeah, and I think that’s, you know, that’s exactly one of those reasons when we were touching base on, like, where, you know, getting replaced by AI or whatever, like, that doesn’t really, I don’t know many first-time home buyers, for example, that would feel comfortable with a bot. Usually, they’re coming with their dad for a little bit until I can convince them that I know more than what their dad knows. Right, yeah, and AI is not gonna show up at closing. Yeah, or, you know, be able to figure out, like, I’ve been through, you know, hundreds of home inspections, and, you know, I can help make sure that we’re not walking into a disaster, which AI definitely can’t. Right, or, like, when a client freaks out over, like, oh, like, the gas line’s not grounded. I’m like, well, it’s because the house is built in this area. That’s a $50 fix. You’re not walking away over a gas line not being grounded. We can get that fixed. Yeah, yeah, the AI would be like, that’s a valid concern. You are very smart for thinking about that and bringing up all the dangers, right? So, right, so I’ve also really, I really dove into what AI answers to because, and it wasn’t, so one of the programs I then created was, or platforms called, I think we, I think the legal name is Client Social IQ, just because client IQ was taken, but what it does is we figured out, like, how to scrub your past client’s social media, okay? Now, that we get permission from, but that’s as simple as sending a thing like, hey, we’ve changed our website, or sending something like, hey, follow us on social media, or let us follow you, but what the algorithm does is it picks, so we use several different personal profile places, and what it does is it gives key indicators that will automatically flag your CRM or call them if you want of key moving factors, like growing family, empty nesters. It does also, and we do have it broke down enough with another program that can go through LinkedIn free where you have how to negotiate with people, so not only that, like, we’ve learned that, okay, the husband might be the decision maker, but the wife is the influencer on it, so if she’s posting stuff, we know who to target, and then it will even do a key target if it’s a divorce situation. Now, where I dove in to start playing with it is, to me, like, my son hates AI and feels like it’s destroying the world, right? The water, like, you know, just graduated, he’s also into filming, things like that, so, you know, we have different points of view, so I always say that I wanna do something good with every AI creation as well. This particular platform, now, with our medical background, my wife’s medical background, having several friends that have published papers, we are starting a foundation because, theoretically, with the right input, it could also be used for suicide prevention, right? Because then, I mean, the goal’s low, and that is all we need is save one person, like, who cares? But then I started diving into the AI systems, like, okay, what are the red flags when people do this, right? So I always have hell at first, like, hey, I am not, like, this is for my research, but, like, what do you say if I say I’m filming, like, doing this? But then it kinda goes into other things, so you kinda, I learned how AI, how it’s programmed to hit certain things but doesn’t necessarily have that part that we need that’s not gonna replace agents. Sure. Yeah, that makes sense. There’s definitely some pushback. I heard a lot of grads are feeling that way about AI, and I think I’ve heard, is it Jonathan Haidt talk about, have you heard his perspective on AI in general? Not sure if that’s the guy I’m thinking of, but I’ve heard several, so. Jonathan Haidt would talk about, he was all about the impact of social media on children, on teenagers, et cetera, and how that increased their depression, that kind of stuff. Well, now he’s on to AI. His thesis is that social media was taking over and getting your dopamine cycles, like they were wanting to harness that natural part of your brain to, your attention goes there, you’re getting your dopamine hits, and your attention gets worse as a result of it, et cetera. His thesis about AI is that it’s that but for attachment, so that you’re getting attached to this artificial being, and that it is. Now, a good thing, everything starts off nice and honky-dory, like social media was great at the beginning, and then they have to squeeze the lever of a profit, and the real talent starts to show, but it is interesting. I think there’s, it’s not going away, so I think that anybody who completely resists it, if they are in the business space, they are missing the invent of the internet, like it might be a little bit over-hyped in a lot of ways, like the internet was, and there was a bubble because of the internet, the dot-com crash, there might be a little bit of something like that gonna happen in the future, we’ll see, but it’s not gonna be around. Yeah, it’s a boom right now, like even setting this up, like I know that it’s somewhat like the dot-com boom, right? I know that I will never be a Google, a TikTok, I’m not gonna be one of the four major places that run it, but I can have the number one platform for real estate, I can have the number one platform for restaurants, I can have the number one, like so I don’t, that’s where I’ve learned to set my standards back a little bit on being the best and being a little realistic. Yeah, it could change every day. I mean, the problem is is no one knows where it’s going. It’s like shiny odd, especially the way videos, like so we do really good with our videos, and that to me is like people see it and like, oh, that’s cool, but that’s, I mean, I remember, I’m probably older than you, I mean, I remember when you hear that, the dial tone from AOL and like, wow, this is cool. Yeah, yeah, totally. I can see as far as that thesis goes, I use AI in a different way, like I don’t use it, like I use it to help a little bit, but I also use it to also build. So one piece of advice is if you guys are using AI and building something for yourself, see if it’s monetizable, you know? We can always help with that, but it’s also because you’re gonna need the back ends. Like it’s hard to get a project from building to launch, harder than you think. I mean, well, it’s actually pretty easy to launch, but to get a sustainable product launch where you have everything secure. I’ve seen people like build great stuff, but problem is, is they get their first client and they’re spending all their time not doing sales, trying to fix what was going on. You’ve gotta have something in place that when you’re ready to go, you have all of those systems already set up. Otherwise you’re gonna get behind. You know, it’s easy to play catch up when you have it, like to add things to a product versus shutting down and adding things to a product every time. Right. I do also see myself on that thesis that I find myself even sometimes having conversations and thinking in a different way because I spend all day like working out problems sometimes with AI. Like it’s like a mind switch. But the same way, you know, too, you just dive right back in. It’s that problem solving. Like when you have a client that calls you, hey, we’re not gonna close, we have this, you’re trained enough, your mind goes into, like you just know how to handle it and you probably know how to handle it calmly. If you hand it calmly, you’re always gonna come out on top. You know, and like I said to me, I started as a firefighter, paramedic in a really bad part of town. Like losing a deal at the end of the day, no one died. Like I have pretty low accomplishment goals, I guess. Yeah, seriously. It’s a, that is a something that some people definitely need. I was just talking to somebody the other day that that was one of their biggest things that they kept in their mind is that nobody’s going to die. This is not, you’re not like having open heart surgery here. This is like keep things in perspective. Mike, I do need to transition over to the three golden nuggets. And if so far, if you know, there’s been a million nuggets here so far that you’ve already shared, definitely if you’re listening to this and are driving around like a lot of people are, definitely go to reiagent.com and sign up for our newsletter so that you can get these kind of golden nuggets sent to you weekly. But Mike, what golden nuggets do you have for our listeners today? First one is the one that helped me. So to put like the Zillow in perspective, sometimes don’t be afraid to make money to spend or don’t be afraid to spend money to make money. I’m not saying everyone take this approach. I was always a big fan of burn the boats. You know, I don’t know if you’ve ever heard that story. But yeah. Second nugget would be make sure you follow up. Like not just follow up to get the sale done, but follow up to create your fan. Like it doesn’t have to be every day. Everybody does it in a different way. Some people are very strategic about it. And okay, this goes out at this time. I was always a little different like, but it also helps because I was like constantly with clients showing houses. So I would like if I was driving through a neighborhood that I know someone bought a house and that I with, I would just give them a call. Half the time they invite me over. Like I just used it that way. But at least do something to follow up with your fans because that ties in to make super fans because one super fan can lead to 10, clients instantly. Totally. No, those are great. Now we typically ask people what their favorite book or fundamental book you think everybody should read or one that they’re currently enjoying. You told me honestly that, and like many people, like you listen to more podcasts and that kind of stuff now than books. But does anything come to mind when I ask that question? There’s a couple. I mean, it depends. Now I’m studying more. I mean, I’m studying a lot of AI and to be honest on even mental health, like getting that foundation going, I’ve been reading actually published medical papers. But one of my favorites that kind of helped me a little bit on negotiation, well, oh God, I forget, it’s Chris something. He used to be a negotiator for like the FBI or for the government. I know exactly. Never split the difference? Yeah, that’s what it was. And that is, why am I also blanking on, Chris Voss. Yes, Chris Voss, there you go. Yeah, that’s a great one. And talk about having somebody’s life on the line. Yeah, and then still having that same, like keeping that same negotiation pressure. Like, I don’t know, I don’t know. To me, like there’s a couple nuggets in there that I always use that people don’t even realize sometimes that like some of the psychological stuff in there actually works. Like the round numbers I’ve seen work well. Holding off even though like there’s, that’s probably the last one that I pulled information out unless you’re talking AI or medical stuff. Sure, no problem. And then where can people find you? You mentioned this website, that platform that you have. Can you plug socials, whatever you use? Yeah, for real estate, it’s called imakepage.com. And that’s just the platform. Besides that, I don’t, like I have my website, but I use it more as a demo at this point. I only take a couple clients a year now, but I’ve handed off 4 million. So if you guys ever wanna reach out, I do ton of referrals. Sure, I’m sure you got the team in place and everything to handle it. Mike, thank you so much for being on the show. It’s been a lot of fun talking to you. I’m sure a lot of the listeners have gained so much from the conversation. Everybody that’s listening, definitely give us a subscribe on whatever platform you use. We’re on everything. Give us a review if you enjoy the content and check out riagent.com for again, that newsletter. We have all these episodes turned into blogs that will, another way to digest that information and is also a good way if you wanna feed AI for some good content, you can come up with a game plan by feeding it our website. So definitely check that out, riagent.com. Mike, thank you so much for being on the show. We’ll talk to you soon. All right, thank you. Thanks for listening to the REI Agent. If you enjoyed this episode, hit subscribe to catch new shows every week. Visit reiagent.com for more content. Until next time, keep building the life you want. All content in the show is not investment advice or mental health therapy. It is intended for entertainment purposes only.

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