Witness the Epic Ascent of Drew Coleman While Mastering Real Estate and Redefining Success
Hosted by Mattias Clymer, a Realtor with Funkhouser Real Estate Group who leads Valley Homes Team in Harrisonburg, Virginia, and Erica Clymer, a licensed therapist and real estate investor.
Drew Coleman is a Portland, Oregon real estate agent who started with a team and now runs his own brokerage, with an office in Lake Oswego. He explains how his company lets agents build personal brands while getting brokerage support, and why he treats leads and referral business the same way. He also argues that agents should show their pre-market prep work instead of bragging about fast sales.
Chapters
- 00:03 - Introduction to The REI Agent Podcast with Mattias and Erica
- 00:30 - Catching Up: Erica's Health Struggles and Weekly Recap
- 02:00 - Mattias's Busy Week: Music, Sports, and Lack of Sleep
- 03:30 - Erica's New Family Tradition: Hotel Stays for Turning Five
- 07:00 - Mattias's Real Estate Update: Offers, Financing, and Wire Fraud Stories
- 10:34 - Introducing Drew Coleman: A Real Estate Journey from Portland
- 12:08 - Drew's Real Estate Start: Inspiration from a Family Role Model
- 14:04 - The Evolution of Teams in Real Estate: Drew's Early Experiences
- 16:33 - Sphere vs. Leads: Building Relationships and Embracing All Opportunities
- 18:19 - The Role of a Brokerage Owner: Drew's Vision and Balance
- 20:23 - Work-Life Balance in Real Estate: Drew and Erica Reflect
- 24:36 - Empowering Agents: Drew's Personal Brand Philosophy
- 28:50 - The Value of Storytelling in Real Estate Marketing
- 30:08 - Giving Back to the Industry: Drew's Role in Governance
- 32:21 - Exploring Portland: Natural Beauty and Cultural Vibes
- 35:28 - Urban Planning in Portland: Balancing Growth and Preservation
- 39:32 - Housing Affordability: Challenges and Potential Solutions
- 41:03 - Rent Control in Oregon: Impact and Unintended Consequences
- 44:11 - Real Estate Lessons: Supply, Demand, and Market Dynamics
- 45:14 - Drew's Book Recommendations for Real Estate Professionals
- 47:27 - Connecting with Drew Coleman: Social Media and Contact Info
- 48:23 - Closing Remarks: Gratitude and Final Thoughts
Discover Drew Coleman’s inspiring journey from real estate beginner to visionary broker. Learn how relationships, balance, and innovation drive lasting success. See full article: https://www.unitedstatesrealestateinvestor.com/witness-the-epic-ascent-of-drew-coleman-while-mastering-real-estate-and-redefining-success/ (00:03) - Introduction to The REI Agent Podcast with Mattias and Erica (00:30) - Catching Up: Erica’s Health Struggles and Weekly Recap (02:00) - Mattias’s Busy Week: Music, Sports, and Lack of Sleep (03:30) - Erica’s New Family Tradition: Hotel Stays for Turning Five (07:00) - Mattias’s Real Estate Update: Offers, Financing, and Wire Fraud Stories (10:34) - Introducing Drew Coleman: A Real Estate Journey from Portland (12:08) - Drew’s Real Estate Start: Inspiration from a Family Role Model (14:04) - The Evolution of Teams in Real Estate: Drew’s Early Experiences (16:33) - Sphere vs. Leads: Building Relationships and Embracing All Opportunities (18:19) - The Role of a Brokerage Owner: Drew’s Vision and Balance (20:23) - Work-Life Balance in Real Estate: Drew and Erica Reflect (24:36) - Empowering Agents: Drew’s Personal Brand Philosophy (28:50) - The Value of Storytelling in Real Estate Marketing (30:08) - Giving Back to the Industry: Drew’s Role in Governance (32:21) - Exploring Portland: Natural Beauty and Cultural Vibes (35:28) - Urban Planning in Portland: Balancing Growth and Preservation (39:32) - Housing Affordability: Challenges and Potential Solutions (41:03) - Rent Control in Oregon: Impact and Unintended Consequences (44:11) - Real Estate Lessons: Supply, Demand, and Market Dynamics (45:14) - Drew’s Book Recommendations for Real Estate Professionals (47:27) - Connecting with Drew Coleman: Social Media and Contact Info (48:23) - Closing Remarks: Gratitude and Final Thoughts Contact Drew Coleman The OPT Facebook LinkedIn YouTube
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Questions This Episode Answers
- How does Drew Coleman's brokerage support agents who want their own personal brand?
- Drew Coleman says agents can choose how much company branding appears on their signs and websites. An agent can use a sign with only their own branding, as long as it meets state rules in Oregon or Washington, with the company logo as small as needed.
- What does Drew Coleman recommend agents show clients before listing a home?
- He describes showing the work: painting, decorating with an interior designer, adding bark dust, rearranging furniture, and capturing a 3D tour. He says telling that story to clients through social posts or postcards is more compelling than a claim that a home sold in 12 hours.
- How does Drew Coleman handle leads compared with repeat and referral business?
- Drew Coleman's company works leads from any source as well as repeat and referral business. He says lead agents can learn from agents who cultivate a sphere, that not all lead sources are equal, and that his team has found some sources that built strong long-term relationships.
- What books does Drew Coleman recommend for real estate agents?
- Drew Coleman names Ninja Selling, The Millionaire Real Estate Agent, and What to Say When You're Talking Real Estate. He also recommends Never Split the Difference by Chris Voss for negotiation and Thinking, Fast and Slow for understanding how people make decisions.
- How does Drew Coleman approach work-life balance as a real estate broker?
- Drew Coleman says he made his kids a priority and has not missed one of their sporting events, focusing on the quality of time rather than the quantity. He says he often notices his balance is off only when his body or energy signals it, and then he steps back and recalibrates.
Episode Transcript
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[0:00] Welcome to the REI Agent, a holistic approach to life through real estate. I’m Matthias, an agent and investor. And I’m Erica, a licensed therapist. Join us as we interview guests that also strive to live bold and fulfilled lives through business and real estate investing. Tune in every week for interviews with real estate agents and investors. Ready to level up? Let’s do it.
[0:24] Welcome back to the REI Agent. We have Erica here and we are a hot mess. I am a hot mess. I’m kind of a mess too. Yeah, I’ve been sick this week, which is why I haven’t been on podcasts and I struggled to get through this one because I have had a really bad cough and I just get into these coughing fits I can’t get out of. And I lost my voice for or about did. It always seems weird to say this, but it hurt to talk. Like my voice felt really tired. Do you need to talk at all? It’s your job. And so I got through seven therapy sessions on Wednesday and I could, I was croaking by the end of it. I could barely get through it. So today was my first day back on the podcast this week. Um, and yeah, I’m, I am a hot mess and feeling it.
[1:23] You, yeah, you’re hot. All right. So, well, um, I’m really tired. I, so I had talked about this in the intros to, uh, before you were, um, when you weren’t on, uh, about this, like upcoming music thing. I talked about being nervous about it. Uh, it went amazing. I had a lot of fun. I was so amped afterwards. I had trouble sleeping. So I got like less, I got like five and a half hours of sleep. And then for some reason, oh yeah, the game, uh, was really good last night. It was the, uh, Green Bay Packers and the Detroit lions. And it was really good. And I normally, I can get to the first half and then I’m out. I’m, you know, we’re East coast time here. So it’s like past nine. It’s so late. I can’t stay up anymore.
[2:15] Um, but yeah, last night it was really good. So I ended up watching, I think into the fourth quarter, I did fall asleep. I didn’t, I didn’t finish it. Um, but yeah, so I got another like five and a half hours of sleep and I’m, I’m pretty tired. So I, I’m a bit of a hot mess too. Yeah. Okay. So we’re both kind of a hot mess. You got a lot to look forward to in this episode. That is good. It’s good. I promise. Um, Erica, you, uh, did something fun. Yes. Last night. Well, at least it was fun for one of our kids. Yeah. Explain that what you did. Well, I, I sort of accidentally created this tradition where we, we go to a hotel with our child when they turned five and our middle child, our daughter is turning five on Monday.
[3:00] And so this, this night at the hotel has been hyped up for like a year and a half and it finally arrived. And so I went to the hotel with her last night and, um, we hung and I was kind of feeling like this and she wanted to go swimming. That was like her big thing. She wanted to go swimming. It’s 19 degrees outside. I hate being cold, but I was like, you know what? I’m going to get in the water because this is what she’s been looking forward to. And we’re going to do it. And, and so we did, uh, and it was like the highlight of her evening. She had a great time. Um, and I think her other highlight, she said was when we were coming up the elevator, the elevator doors opened and there was this guy standing there right in front of us beaming at her.
[3:49] And he had a bright red glittery sparkly red suit on and a Santa hat and a big, um, wrapped present on his hip with a big bow on it. And she looked up at him. She’s like, mom, I found Santa. And she doesn’t, we’ve never really talked about the idea of Santa as a real thing. And so when she described it to our other daughter later the next day, she said, I saw a human dressed as Santa Claus. Yeah.
[4:21] Yeah. Well, and the thing about this, this hotel, um, do you get, you know how, when you go to the cereal aisle in a grocery store, they always have like the kids, like cereals that are really sugary and, and like in bright colors. And they’re always at their level eye level. So they’ll start begging to see it. Well, this hotel is got like neon lights that are like sparkling, uh, and moving and like changing. And, um, and they, they was recently built. And so that’s kind of where that initial, uh, visit happened is like that. Oh, that sounds so cool. Let’s go to the, the, you know, the, the new hotel that has all those crazy lights. Um, and, and then I think every time we drive by, cause we live close to it, uh, yeah, our daughter was reminded that, you know, that happened and it needs to happen to her too.
[5:12] And so then we’re just like, we’re, we’re spending a lot of money at one of the more expensive hotels in town. The rates have increased over the years. They no longer offer breakfast to like, like, it’s like a five minute drive from us. That was the other thing. She was like, we drove around to get our dinner and then went to the hotel and she’s like, mommy, are we still in Virginia? I was like, we’re literally two streets away from our house.
[5:43] So, um, I don’t know if our youngest is old enough to remember, um, this tradition, but I think we can create a new one for him. Oh, I don’t know. Maybe something special. That’s not this. Maybe this time though, you will be chosen to go to the hotel. My track record is terrible and there’s no way. We were, we were getting ready for bed and she, she had so many funny one-liners on this trip. She was like, oh man, I forgot that you stink. You’re really smelly at night. That’s why I cuddle with daddy and I should have asked daddy to come. I was like, well, do you want to switch? Cause we can get dad over here. And she’s like, no, no, I just won’t sleep by you. And then she literally made a separation, like a divider between us on the bed of pillows.
[6:30] So she didn’t have to smell my breath. I don’t, I’ve never had a complaint. In case you’re wondering, you must be a very tolerant partner. I don’t know.
[6:46] I should put an award. Yeah.
[6:50] Anyway. So it is getting to be, it’s December now. And I got an offer on one of our flips. It is with a private lender and that’s exciting. But also. Well, I actually haven’t heard details about that one. Yeah. You said you got an offer. Yeah. I mean, I just wanted to say that, you know, there was another house that I’m closing on on the 10th that they came with a pre-approval letter. This is just, I wasn’t involved in the ownership side of it. It was just the agent. But they, they came with a pre-approval letter for this private lender. It was like an organization. But I looked them up and it just like the rates and the terms were just way too good to be true. And I was like, what is happening here?
[7:36] This, this doesn’t seem real. So, um, and, and so the person decided that they were going to go with traditional financing because we just basically said, Hey, look, I, we don’t trust this source. We have multiple offers. We’re probably going to go with a different offer. Um, uh, and, and then anyway, so then we, uh, so that we were, they, they decided to go traditional financing and then, then like a little bit after the home section, they said, Hey, we’re going to do cash. Like, okay, that’s fine. And then they apparently tried another shady, uh, uh, private financing person and had like $30,000 wired to them. And it was like fraud.
[8:18] They, they, they delayed closing and started getting financing, but there’s going to close now here, like, you know, a couple of weeks later. But, um, yeah, it’s just weird. I guess this, this higher interest rates are getting people to, to seek, uh, different types of mortgages or different types of financing options. Uh, cause it’s just, yeah, it’s different. Is this the same potential wire fraud that you learned about when we were coming down the mountain on your bum? Yeah. Yeah. It was the same one. Yeah. It was a, yeah, we were hiking down the mountain. I like have a really bad, um, twisted my ankle pretty badly and I checked my phone. And so I have the new operating system that gives me the like AI summaries and it, uh, it like summarized this whole thing as like, Hey, my, uh, client’s a victim of a wire fraud.
[9:08] Uh, we’re not going to be able to close. We might, well, if everything’s gonna be fine, we’re gonna, we’re gonna close on Friday. And like, it just like made it so like nonchalant that I was like just dying laughing. Cause I thought that’s what actually they said. Uh, but then when I opened it up, it was a lot more, uh, of a problem and not so nonchalant. Um, and that was fun. Cause you know, we hit a deer and had a sprained ankle and had to deal with, uh, you know, uh, closing getting, uh, delayed, but yeah, it was a, it was a great, great date night. 10 out of 10. We’ll do it again.
[9:43] Seriously. That was fun. Anyway. Um, today we have the pleasure of talking to Drew Coleman. Uh, Drew is coming out of Portland, Oregon. Uh, Drew is, uh, been a seasoned agent, uh, for many, many years and is, he started a team and now has his own brokerage. Uh, but Drew was great to talk to. He’s, he’s a good example of, you know, uh, how you can really do this business a lot of different ways and you don’t have to subscribe to just one idea. Um, but yeah, he, he had a great perspective and a great nuance, which I’ll let him describe and not tell you now. But anyway, without further ado, we have a Drew Coleman.
[10:28] Welcome back to the REI agent. I’m here with Drew Coleman. Drew, thanks so much for joining us out of Portland, Oregon. Such a pleasure to be with you, Matthias. Thank you for having me. Uh, Drew, you are, uh, you, you’ve had a fast track, a big growing company that, uh, has, has, as you said, started as a team, uh, but now you are running a brokerage. Um, tell us a little bit how you got started in real estate sales and your background in it. Yeah, absolutely. So, uh, I didn’t really know what I wanted to do. Uh, my wife, who I was dating through college, had a grandfather who was a real big time real estate agent in the Bay area. And as we were courting, I guess you would say, we, uh, spent some time down there and he’d show me around what he did.
[11:14] And I was amazed as he would go around the town and he’d say, I sold that one, sold that one over there. Uh, she’s, you know, she’s doing a kitchen or model. You got to see it. Hey, you know, and everyone would know it’s like the guy was the, you know, he’s a mini local celebrity and I thought not the celebrity part, but I thought that it seemed like this was a role. This was a job. It’s a profession that you actually get to tangibly invest in people’s lives and move the needle on how they actually live. Uh, you know, the time that they get with their families and their recreation, et cetera. So I thought this was a pretty cool thing. I knew I wanted to like everyone who gets into the business work with people.
[11:51] Um, but, uh, it, it ended up being a great fit. So after college, I networked my way to working for one of the top teams. For a couple of years straight out of college and started my own, uh, team and let it grow. And we rolled that into a company a couple of years ago. Okay. I just had to quickly, uh, make a note there. So I’m, I’m hearing that when I go around town saying every house I sold, I have to wait until the son-in-law comes involved for somebody to be interested and not just annoyed. Is that, I suppose it’s how you, how you do it. Right. We’ve all seen those people who, you know, sold in one minute and, you know, it gets to be a little bit irking that they’re talking about the homes they’re sold.
[12:35] And he did it more in a way of the community that he built and the, the families that he touched. And I, I really appreciate that. Sure. That sounds awesome. Um, okay. So you, you hopped right into a team from the beginning. So that’s team, team life has been kind of the way, uh, you, you, you’ve experienced real estate so far. Yeah. In 2001 teams were not that common, right? It was really the beginning of, it was really pre what I would call peak Keller Williams, which I think brought the, um, prevalence of teams to the forefront. Um, but this was someone where I acted as an assistant for a husband and wife team and they were very, very organized. I think so many real estate agents don’t have a process and we’re big ninja selling fans here at our company.
[13:19] And I’ve been fortunate enough to create a great friendship with Larry Kendall. And the one thing that people want is knowing us track record of how things are going to go, right? Expectations lower the stress level and transaction. And, uh, my mentors, Bob and Debbie were great at having a process that they explained to people. Uh, Bob was a ex Marine veteran. Uh, that’s not your prototypical real estate salesperson. He was very much more of a, uh, detailed person, uh, rules follower, you know, down the line, here’s what we’re going to do. Uh, coming from corporate America, Kodak Eastman background. So I learned a lot there and then have augmented through the years with my own, uh, variety and flavor to the business.
[14:05] Yeah, no, if you’re, um, mentioning ninja selling, selling gives me an idea of the type of, uh, model you’re, you’re, you’re operating out of, uh, cause the next question is going to be like, are you doing, you know, cold leads? Are you, uh, are you doing inside sales agents kind of stuff? But it sounds like you’re probably more focusing on the relationships with the databases of the agents in your team, in your company, uh, and, and kind of expanding that way. Is that, is that correct? No. Um, which, but you would think that based on what we said, I think one of the things that makes us unique is that we’ve really embraced all of the spectrum. Usually you find these niche companies that it’s either, you know, all of the agents who have done a lot of business top producers, which was the brokerage that I came from and grew my team at, which no longer exists.
[14:55] It was sold to a franchise, uh, after the owner passed. But, um, and so all of my business was repeat and referral and as, as well as my teams for a number of years. But then we had, uh, one of our current agents, Robin Malcolmson come to join us and she said, Hey, I really want to work with you guys. And I already had some staff and support and buyer’s agents at that time. And she’s, I said, well, I don’t, you know, I don’t know what business we have to give you, give it a few years. Usually we can support another position, but she wanted to do it at the moment and she’s a rock star. So we started diving into the world of, of leads. Um, and it’s been an interesting journey since we’ve done that.
[15:35] Um, because now I think we’re a company that doesn’t turn our nose up at repeating referral, nor do we do it at leads of any source. So there’s a lead calling in right now. So, uh, yeah. Uh, yeah, no, that’s, um, that’s interesting. No, I, I get, I get it. And I mean, I’m assuming then, uh, you are treating those new leads as you would your repeat. And, you know, like, so you kind of build them into your sphere and they become, uh, more than obviously transactional. I think that’s the, the reputation that you can get as if you’re, if you are in that lead role is that you just, you get, it’s a numbers game. You’re going to do, you know, get 5,000 calls a week and, and, you know, you’re going to get 1% of them in meetings or whatever the numbers are and et cetera.
[16:23] So, um, I, there’s obviously a way you can, you can build that rapport. You can build that relationship for a long-term repeat and referral kind of thing, no matter where you get the lead source. Absolutely. And I think one of the, one of the secrets is there’s so much to learn in this business. Rip off and duplicate is one of the greatest words. And, you know, everyone does business a little bit different. And what we’ve learned is that people who do leads, uh, can learn a lot from those who work their sphere and how to cultivate a sphere, make those people, but also people who have sphere business can learn some things about, uh, the language, the urgency, uh, the communication preferences of modern people through those who are, uh, working with leads and also not all leads are created equal.
[17:07] Uh, there’s a stigma sometimes across the, the breadth of real estate that, uh, you know, leads are this, and it’s a bunch of junk and people ripping you off. We’ve, we’ve kicked a lot of tires and there have been those, those sources, but we’ve also found a lot of really great ones that have created amazing relationship. Uh, we work, our, our specific office within the Portland Metro area is in Lake Oswego, which is the, I guess there’s no better way to say it, the wealthiest suburb in the state of Oregon. And we’ve got a listing on Lake Oswego, which is the most expensive real estate in the state for $4 million. That was an opportunity that just came to us. That’s just gone to the market. So, uh, and our agents created a phenomenal relationship with those folks.
[17:52] They just bought their dream kind of retirement place with tractors and let their grandkids drive around and they’ve lived Lake life. But, uh, you know, that’s been a great transaction. And, uh, so we, we embrace all of it and we’re able to bring things to our sphere agents as we call them. And we want everyone to be a sphere agent, of course, that we’ve learned on this side, uh, that have been really beneficial. So it’s interesting. Yeah. Before we, we started, you had mentioned that you’re the owner of the brokerage, um, and you’re trying to be, I think you said a little bit less involved as you go. I’m just curious where you’d like it to be when it, when it is as you’d like it. Yeah, Erica.
[18:32] Great question. Yeah. I don’t think I want to be less involved. Definitely not less involved. I think, uh, we’ve, we’ve brought more and more amazing people. And one of the things, the company that I worked at through many years that we’ve learned that we’ve tried to adopt from Hassan company realtors, uh, was that I learned the value of gatekeep, gatekeeping the quality of the brokerage. And they did a phenomenal job of that. It, while I was at Hassan company, it was named top sales volume per agent company in the country. A number of years, uh, actually competing sometimes with the group in Fort Collins, Colorado, which Larry founded. So that’s the ilk of it. Um, the way that we have tried to build it is, uh, we’ve added a principal broker.
[19:21] So when I say I want to be less PB, I think that we can have great people answering those. Hey, what do I do in this situation calls? I love being hands-on. I want to be as hands-on as I can with, uh, the growth, the strategic vision of the organization and creating a real estate company that, uh, does things a lot better than others. One of the ways we do that is we looked at the prevalence of teams. And when we were running our team at top capacity and, um, winning some awards there, I realized, you know, the most replaceable part of this ecosystem of this pyramid is me at the top. And what if we create a company that just interchanges that top person and whatever agent is doing the work can have the name and lights and the marquee, uh, of their own business, but we can provide that level of support at a company structure, which I hadn’t really seen done before.
[20:10] And that’s been a super successful model and it makes our agents able to, uh, achieve levels of success and work-life balance that have been previously hard to attain in the real estate game. Yeah, no kidding. I was going to ask you about that next, by the way, just your, your own work-life balance. Um, uh, I know you have a family. I’m curious how you’ve managed that if there was ever a time where it felt like it was really hard to have that balance and where it is now. Well, the two of you probably know this better than anyone else and you work together. So, uh, you understand this. Well, first, I mean, I luckily to be married to the most patient and understanding woman in the world. And I, I think it has more to do with her than it does, uh, with me that we’ve been able to make it 23, four years, 24 years in this business.
[21:01] Uh, but, uh, I, I made the kids a priority. The nice thing about real estate is that you can sometimes you build your own schedule. Um, now you often have to work when your clients want you to work. I don’t know that my work-life balance has been the best. A lot of our agents I think is better. I tend to be wired that way a little bit, but I’ve never missed one of my kids’ sporting events. Uh, you know, been there at every play graduation and everything else. And I think it’s not necessarily the quantity of time, but the quality of time you spend with the family. And we’ve had a lot of that. So, yeah, for sure. I don’t know about for you. I think for, I guess I’ll just speak for us. Um, sometimes I don’t realize that our balance is off until it’s like staring us straight in the face.
[21:47] Um, and then all of a sudden becomes very apparent that we have to recalibrate a little bit. Um, and, and then adjust. I don’t know about you or have you been able to stay ahead of it?
[21:59] I don’t know. I don’t, you know, sometimes I think that the, the work-life balance conversation gets a little bit too, you know, that we should all be working an hour and day and then eating bonbons on a beach. I think that there’s that argument out there. I see on Instagram too, which I don’t necessarily subscribe to. You’re looking very sick. 4-hour work week. Yeah. The 4-hour work, which good for him, uh, if that’s what you want to do. But I feel like we’re doing something more important than just selling real estate. I think we’re helping people, you know, go from the lives they have to the lives that they’re dreaming about. And that’s really our goal for both our agents and our clients.
[22:35] Have there been times that fell off? Yeah. Usually for me that manifests in like a feeling of, you know, my body’s going so fast. It’s like, holy cow, you get a little bit sick or, okay, I need to take a step back and realize, you know, this is not, we’re not, uh, we’re not curing cancer, sending people to the moon here. Um, even though what we do is very important. So. Yeah. I have heard a lot of people we’ve talked to describe their partners as patient and it does seem like it takes a certain level of flexibility, um, just in general to somebody in this business. Yeah. Um, can’t wait to watch this part of the video back alley. Uh, my, my business partner, she’s just crawling across the back there.
[23:22] Uh, she just had a kid, um, a few months ago. Um, and she, she’s been able to do a good job of that balance and it’s just a lot of times people waste a lot of time in organization and understanding. Really. You talked about books, uh, earlier and one of the books when we were doing our pre-work on this call that we followed pretty religiously is, is the traction book. Um, just talking about having an operating system for our business that makes sure that we take that rocks principle. And probably everyone remembers the, I think it’s like a high school science project where you take a, the professor takes a teacher, takes a jar of rocks and, uh, puts four big rocks on it and says, is this full?
[24:09] And everyone says, yeah, it’s full. And then add smaller rocks. Is it full? Yeah. Now it’s really full. Add sand and then adds water, right? Uh, that premise makes sure that we focus on the big rocks, the big things that we want to accomplish on a quarterly, weekly basis and breaks it down from there. And that’s been, that’s helped us, I think, keep our priorities in check and understand if what we’re working on is really that urgent or, uh, important. Yeah, that makes sense. I do have a, I want to go backtrack a little bit if it’s all right. I want to hear more about this, uh, uh, individual agent brand kind of spotlight. I, uh, so what are we talking here? Is that like, there’s no, no company branding, uh, on their signs on their websites?
[24:53] Like what’s that, what’s that look like? Yeah, good question. Well, it’s really their option. Um, you know, I think they say a fool learns from his own mistakes. A wise man learns from others. And I’ve seen companies come and go where they’re very emphatic about their branding is going to be on everything. And to me, our, our vision for the company is to support the agents, uh, and let them thrive. And really, I think the modern real estate ecosystem is about personal brands for agents. Uh, and we want to be the brand that allows them to reach their fullest potential as far as that goes. So if they want to have a sign, uh, that’s all their branding and it’s state compliant, uh, either in Oregon or Washington, uh, with our logo as small as needed, great.
[25:43] Uh, if they want to use our, our beautiful branding that we have as a brokerage outstanding, but really that’s the approach that we take is we want to do that. Cause I’m sure in your market as well, uh, you’ve seen these people who they join a team because they want opportunities or they want to get going. And then the ones, then one of two things happen, they fall out or they have success, but they want their name on the side and they want to move on. So then they have to move to a different company. And then maybe they feel like they’re farther in their career. They move to a company with more of a prestige brand. And then they, then they’re edging out and they go to a place to hang their license and have some referral business and have a usually younger person at that point take over.
[26:26] We wanted to build a company that supported that entire career arc, uh, where, um, people could grow their career, but still have their name be recognized and not feel like they had to move three or four times. And we’ve tried to build, uh, an ecosystem for that and it’s been great. Still in progress, of course. Yeah, that, that makes sense. One of the key things you said there was the, the state compliance, uh, cause that was the first thing I thought of was like, wait, I don’t think we were able to, to not have our company in Virginia, um, on, on a sign, for example. So, uh, that makes a lot of sense. And I think honestly, that sounds a lot like kind of the approach I’ve often taken, uh, with, uh, my real estate sales from, uh, agent to client basis where it’s really about them.
[27:10] It’s not about me. Uh, so try not to put, um, myself over them. Uh, you know, that, that could look a lot of different ways. It could be, uh, posting pictures of them on, on my social media, like for example, at the closing table, unless they want to share it themselves. So that’s, that’s been one of my kind of ways of doing it. So it sounds like you’re kind of taking that same approach, but from the broker level. A hundred percent. Yeah, that’s the same intentionality and heart we have behind how we do that with agents. And I think that’s such a successful recipe that no one wants to, I don’t know the, the glamour here. I am on the hood of my Jaguar culture that we see in real estate is, I just don’t know that that’s attractive to clients when you step back and, uh, and neither is the just sold in 12 hours with 15 offers.
[28:01] It makes what we look, what we do look very, uh, simple and simplistic, which I don’t know that we want to do. I’m a big believer in the show the work type of methodology, which is, uh, you know, amityous that he has property. We met with him two months ago. We had a lot of painting that needed to be done. We decorate. We had our interior decorator come through week three. Then we had bark dust put in. We had paint. We rearranged the furniture. We made sure that we captured a 3d tour. We did this telling that story, uh, on an Instagram story or in a postcard or something like that to me would be so much more compelling if I’m someone, Oh, okay. He’s going to take me through the steps then sold in 12 hours.
[28:42] Okay, great. Real estate looks easy. I think I want to do that instead of, you know, selling pagers and cell phones. Yeah. Yeah. Or, uh, just do it myself. So put it out for sale by owner. Um, I mean, and, and yeah, to your point, like, I mean, if somebody really thinks about it, yeah. If you were to price a house, uh, a hundred thousand dollars under market value, like it probably will sell in 12 hours with 15 hours. Of course. Yeah. I didn’t even can do that. It doesn’t show any proof. Was it above market? Was it below market? What were the circumstances? Right. Yeah. Uh, it makes a lot of sense. I like that a lot. And, uh, definitely it’s something that I’ve been working to build in my business more and more is that, you know, pre-market presentation or preparation.
[29:28] Uh, because yeah, again, anybody can take pictures. I got a lot of flack for my very first listing. Um, when I had, uh, there was a, I believe there was a keg on the front porch and there was a, I think a shotgun or something. One of the shots. Yeah. Like, yeah, Matias, maybe you should think about, uh, like trying to stage the pictures a little bit before. Right. Just take a picture. That wasn’t like your bonus to the photographer for a photo shoot well done or anything. Okay. Yeah.
[30:01] Yeah. So, so come a long way from that, that point, but that’s, that’s awesome. Yeah. Um, yeah, it’s, it’s such a wonderful business and I feel like one of the things we try to put in the heart of our agents is giving back to, and Matias, I saw that you had served as your board president. Uh, I, I think that’s just so important and so many agents are detached with the ecosystem that’s been created that allows them to do business. Uh, I served as Portland president and Oregon realtors president. Um, and I’m, I’ve got a role traveling for NAR, uh, next year to talk about our pack and people, if it is easy, if there’s anything easy about real estate, it’s because of the system we’ve created. That’s the best in the world that allows properties to be transparently, uh, and fully shared amongst people.
[30:51] And, uh, anyone can have access to all of the properties that you don’t have to know. So, and so, uh, there’s a lot of things that are so beautiful about the way that it’s been designed. And now we as an industry have worked to do and there’s a lot of improvement, but, uh, it’s a concerning time where people want to throw the baby out with the bathwater. Yeah, I agree. I think it’s, uh, it’s, yeah. I mean, you said it perfectly. I mean, it’s just, it’s hard to sit back and, and be like, no, no, this is, this is wrong. What you’re saying is like, what, what price fixing? Like what? We’re not allowed to talk about commissions. Um, like things like that just were completely wrong. Um, and it was just hard to, to sit back.
[31:35] Um, obviously, uh, and AR had to, uh, get some clarity in our market with the settlement. Um, not admitting fault, uh, not admitting that those things were happening, but, uh, needed to move on. Um, and so it’s, it’s going to be still an interesting time, uh, to see how things roll out. But, um, yeah, I, I agree. I think it’s, if anything, it’s a good time to invest more in our pack to try to continue to, uh, yeah, keep our, keep our legislation and all that stuff, uh, in, in, in a good place for the consumers. I mean, that’s really where it comes down to is like, we’ve tried to set up a fair system, like you said, uh, for everybody to have a good, good chance at, at home ownership, a fair shot at it.
[32:19] A hundred percent. Drew, can you tell us a little bit about the Portland area? Just what draws people into it? What, any trends you’ve seen with people coming in or leaving? Uh, well, natural beauty always is at the top of that list. Um, it’s, it’s a rare place. We sit here in the Willamette Valley that sits in a beautiful green lush, um, part of the world, but also we’re an hour from the ocean. We’re an hour from world-class mountain skiing, uh, hiking, et cetera. It’s a very outdoorsy type of area. It’s a very, uh, uh, it’s a very local business focused type of area. Uh, you see that in, uh, across the board in restaurants and law firms and real estate companies. You know, it’s not, uh, you don’t see TGI Fridays littering the land.
[33:14] You see a lot of private local, uh, type of places. Nothing wrong with TGI Fridays. They’re French onion soups delicious, but, uh, uh, that’s really the vibe of Portland. Um, you know, the TV show Portlandia stigmatized us a couple of ways, but it also got some things right in the quirk and the, uh, and the independent spirit that we have here. But, uh, it’s, it’s really a, it’s a beautiful place to call home and every day you can walk outside and be inspired. That’s cool. Do you, how, I don’t know how often you travel East, but you come all the way over here to the East coast. Can you, do you have any culture shock? Can you tell you’re not on the West coast anymore? Uh, well, I do travel. And again, I’m always traveling a preponderance of this next year for, for that RPAC travel team.
[34:00] Um, there’s just differences. I appreciate everywhere. I love expanding horizons and going different places, including, you know, Virginia DMV, all of those areas. Um, there’s pluses and minuses about everything. I don’t, I don’t know that I would say it’s culture shock probably, but there’s no, not really any place like Portland. I’d say Seattle and Austin, Texas, and are probably the two most close facsimiles. Um, as far as that quirky culture. Okay. I wouldn’t, I didn’t know that about Austin where we might be going there next year. So we, uh, yeah. Look out for the quirkiness.
[34:41] Yeah. Yeah. Yeah. We’ve, we felt it a little bit. I have a sister in Seattle, um, and brother-in-law. And so we visited them some, we went out for their wedding and we’ve gone out a couple of times since. Um, and it is a different feel. Um, it is kind of hard to explain cause it’s not, I don’t know if I would describe it as culture shock either, but it is definitely like, I can tell I’m not in Virginia anymore. Um, and we, we was a year or two ago, we rented a, an Airbnb off the coast of Oregon and probably one of the most beautiful places we’ve ever been. Um, Matias had the flu the whole time, so he didn’t really get to experience it the way I did, but it was, it was, it was a beautiful place to be.
[35:20] I have not been to Portland though. That’s been a place I’d really like to visit. Yeah. We drove through it on the way, but we didn’t actually spend any time. Well, you got a place to stay anytime you want to come out, please let me know. We’d love to, love to host you and act as tour guides to the town. That would be a lot of fun. Oh, thanks. That’s awesome. Do you, you were talking about like hiking and skiing and the ocean. Do you subscribe to these hobbies too? You know, I, I skied, I actually lived in Vienna, Austria as a middle school. So, um, they have a week that Austrians take their skiing very seriously. There’s a week called ski week that everyone goes to the mountain. So yeah, we, we skied a fair amount there.
[35:56] Uh, work and the kids sports have kept me off the mountain for the last few years. Um, but we do love just going up there, sitting at Timberline Lodge in the winter and letting the, letting the fire roar where they filmed the shining, uh, is a fun thing to do. Uh, going out to Ken beach, seeing haystack rock, you know, getting taffy fresh pulled, uh, eating at the lovely restaurants, getting a fresh bowl of clam chowder that, you know, we, we try to partake in that as often as we can. Wow. That sounds like so much fun. I didn’t realize the shining was filmed there. That’s interesting. Well, the outside of it is serves the inspiration. I think the inside was a lot of sets as you might expect.
[36:36] Yeah, sure. That’s very cool. Our, um, where we live, our town, like the main street is sounds a little similar to what you’re describing in the sense that there are not chains allowed there. It needs to be a local restaurant to be able to be set up downtown. Nice. Um, and so they’ve done like the Saturday we have like our winter wonderland, um, like holiday festival where you can do like a sip and stroll where you can get your beer from wherever and walk around and go and shop. And they have kids activities and they do a nice job bringing the community together downtown. And that’s one thing that has felt a little bit similar to some of these, um, descriptions like you’re talking about with Portland.
[37:17] Yeah. Yeah. Yeah. Yeah. I think that’s one of the things that really adds a richness to a culture that doesn’t happen in some of these places where, uh, you know, I’ll pick on some of these areas with, you know, long kind of semi highways that are just littered with chain type of places. It can feel a bit soulless in those situations. And, um, we do a lot to try to combat that. Yeah. Is that, is that intentional city planning or do you think, or is that more, um, also the culture, uh, like the, maybe we’re quirky here and that’s why we like the, that don’t like, you know what I mean? Yeah. No, I mean, well, we do have very unique, uh, urban, urban planning here. We have what’s called the urban growth boundary that, uh, there’s a layer of government that sits above the cities, but below the state level.
[38:09] It’s called Metro, which, uh, all of the cities a while back agreed to allows a lot of their land use and zoning to be controlled at that level. And it’s created this tight circle around the, the Metro area, which does prevent sprawl. Um, it also makes it very difficult for builders, especially production builders to find enough land. Sometimes they’ll let in a swath of, uh, of land from the urban reserves to be built on, but on the whole, it, uh, it does prevent that, that urban sprawl that you might see in an LA or a Houston. So I think that’s that functionality along with the culture and the type of people we have here all play into the, the restaurant scene. Yeah. I love it. That’s interesting.
[38:56] How, I’m just curious when the cities were agreeing to have this level of government there, did that take a while for all the cities to get on board? You know, it was before my time, so I can’t speak to it firsthand, but, uh, it’s been going on quite some time and I don’t know about the political fights that happened. Then it’s probably a good thing for me to drive and ask chat GPT and learn a little bit about as I go. That’s interesting. Are there a lot of places that have that level? Have you heard of that? I’m not sure. Yeah. I don’t know. I think it’s, it’s fairly unique from, from what I’ve learned. So that’s cool. Yeah. And how, how is the housing affordability, uh, issue? Do you have, do you see any solutions?
[39:39] Well, I mean, uh, again, Matthias, you and I having kind of been in the governance involved thing, I think it starts with, you know, in a lot of parts of our metro area, before you even put a shovel in the ground, you’ve got almost a hundred thousand dollars worth of SDC fees that, that, that speaks straight to affordability. Um, I, I think we’ve got to get more people in the trades. We’ve got to do something whether on a governmental level or a campaign marketing level to get more people that want to be plumbers, electricians, uh, framers, roofers, et cetera. Um, because that, that’s an aging populace. And if that continues to be the case, you know, your plumber is going to charge 10 times what your neurosurgeon is pretty soon.
[40:26] So I don’t think that’s, that’s super sustainable. Uh, and I, I would just like to see more common sense. Uh, I would like to see them. I’d like to see the taxation be moved to the back end rather than the front end. I’d like to see the affordability increase. Um, and hopefully we’ll see that there’s a lot of changes coming, but it’s, it’s a slow moving ball and it’s going to take a lot of bureaucratic tape on rattling. To, yeah, to, to encourage development ultimately to, to increase the supply. Um, and do you all have a rent control? Uh, has that been a proposal or is that active? In your, thanks for bringing up that sore spot. Yes, we are. We were the first state. I don’t know if others now have fallen, followed suit, but we were the first state was statewide rent control.
[41:12] Oh, okay. So, um, and, and really not to get too political here, but it, it, what it led to is actually people taking almost all of their rental units and increasing to the max allowable because they didn’t want to get behind. Um, so what we did see is actually higher than usual rent increases immediately after that was put into place. Okay. And is that, is that something that you can’t increase it, but a certain amount if it’s like a, a lease renewal, but if that tenant is removed, you could then get it up to market. Is that. Yeah. If they leave and you’ve got a vacant unit, you can do that. If it’s, but, but for the tenancy of the person who’s there, there’s only so much you can increase that.
[41:57] Yeah. Okay. And again, uh, if there was more supply, this, the, the free market would regulate itself. Um, but it, we’ve got condensed supply, we’ve got high SDC fees, which drives costs up. And then landlords are trying to create more revenue for themselves as they should, because the costs are higher. It’s, it’s kind of a vicious cycle. Yeah. I interviewed somebody from Canada that, uh, basically that was her opportunity was knowing how to navigate the rent control. Um, because there would be people that wouldn’t have increased rents. So everything would be severely under rented. She could buy a property, um, cheaper because if things were severely under rented and then she was able to turn it, um, and just knew how to, uh, basically get units back up to market value.
[42:52] And that’s really just kicking tenants out, which, you know, it sounds like a great thing, but that’s kind of what ends up happening. And, and yeah, anyway, it’s a, it’s a rough game. And then we have that and we have mandatory relocation fees for people. Even if you are able to sell the property, which often there’s many rules around it, but it often has to be in to an owner occupant or to the landlord themselves repossessing, meaning moving back into the property for self possession. Uh, it can be difficult. And that person, those tenants can be do a pretty hefty sum of, uh, financial outlay called, you know, relocation assistance. So, okay. Wow. Okay. Yeah. We, we own, we own short-term rental properties in Idaho ourselves, uh, because we’re big on investment, but after, uh, some of these rules were passed and it was, there were a lot of Oregon tenants that were not paying rent, uh, yet, you know, there was no recourse for the landlords because they were basically forgiven for doing that, but the landlords didn’t get recourse.
[44:00] So going negative. So we luckily had a vacancy and kind of 1031 to everything to, uh, some short-term rentals. My wife manages in Twin Falls, Idaho. Okay. Yeah. Yeah. Yeah. Yeah. Yeah. It’s, I mean, I think the moral of the story is like, if, if the, the way I see it is, is, you can take it all politics and whatever aside, it’s just, if there’s going to, if there’s a lot of houses available and there’s a lot of supply, there’s going to be competition downward competition, right? Like the prices have to go down in order for that, uh, for, for, to fill the, the units. If there’s, you know, right now it’s the opposite. There’s, there’s not enough places and there’s too many people wanting to live there.
[44:38] Uh, so the prices go up. Um, so yeah, hopefully we can get more development. I mean, housing’s a basic need. If there’s not enough of it, you should have more. 100%. Yeah. And if, I mean, the great recession was a terrible time in six, seven, eight, and nine, but what it did prove is what you just said, Matias, which is that when we had that oversupply of homes where people owned a fourth, fifth home and it was the speculative building, we did see prices correct. So it shows that the supply and demand effect does work in real estate. And if we, if we fix that, we will solve this problem. Yeah. Yeah. Well, I am curious. You mentioned, uh, traction earlier. Uh, do you have any other books that you find to be either a fundamental book that you think everybody should read getting into the business?
[45:26] Um, I could guess maybe a ninja selling would be one. Yeah. I’d better give my guy Larry some props to ninja selling. And, uh, you know, I think ninja selling is really the most thoughtful, full whole cloth approach to real estate. And, um, you know, it’s, it’s, it’s, it’s, it’s so thoughtful and really has an inquisitiveness, curiosity about people and it’s, it’s show not sell. Um, I really love that. I think we’ve incorporated a lot of that. Um, you know, I think the millionaire real estate agent, although I hate the title of the book still is pretty seminal in our business. If you’re wanting to talk real estate, exactly what to say for real estate agents is a wonderful book as well. Going real estate specific here.
[46:15] I should look at my bookshelf because I’ve got a lot of, you know, we’ve, we’ve taken a lot from never, never split, never split the difference by Chris Voss, really that tactical empathy piece. And, uh, that’s really phenomenal in negotiations. I’ve, we’ve, I think I’ve been a better negotiator the last two years than I had the first 23 because of some of the tactics that we’ve put in there. And then, you know, some more overall thoughtful books, thinking fast and slow is a phenomenal book just to really understand the, you know, where people are coming from, whether it be loss aversion or, you know, slowing down questioning instincts. It’s really made me an invaluable leader, I think, for managing our team.
[47:00] Uh, so those, those come to mind at the moment. Uh, I just got a book yesterday, very kindly from, from Portland Metro realtors. We had our installation and the major investors got a book and I got a book, uh, excited to read called range by David Epstein, uh, talking about how generalists succeed in a world of specialization because people have skills across different paradigms. So I’m excited to pick that up. It’s the next street. Interesting. Cool. Yeah. Cool. Well, if anybody, uh, do you have a way for people that may be, are interested in joining your team or your, your, your brokerage or interested in knowing more about you? Do you have social media website? What, what’s a good place for people to look?
[47:40] Yeah, people can absolutely reach out. Email’s great. Drew at the opt.com, T H E O P T.com. Uh, they’re welcome to give me a call. Five Oh three, seven, four, three, seven, three, three, one. And you can Google my name. I’ve been around long enough, like Matias and Erica. I’m sure you can find me if you want to, and would love to love to talk to anybody. I just, I just like, I love relationships and there’s so many awesome people in real estate like you two that I’ve met, um, that I feel like, you know, now I got a friend in Virginia and, um, I think you attract more flies with honey than you do with vinegar and appreciate podcasts like this, that you guys prove the same thing and try to better our world.
[48:20] So thank you for having me. Yeah. Thanks Drew. Thanks for coming on. I think that’s the first time we’ve had somebody give out their number on it.
[48:29] But you’re, I mean like, yeah, if you, if you Google anybody’s name, where they’re anyway, right. It’s going to be my blood tapes probably online. I mean, the amount of information I’m sure if you dig for it that we found is, uh, no, there’s not a lot of privacy in the world, despite what we think. So true. But yeah. Thanks so much, Drew. Yeah. Thank you for coming on. Yeah. Thank you for having me. It’s been an honor. Appreciate it. Thanks for listening to the REI agent. If you enjoyed this episode, hit subscribe to catch new shows every week. Visit REIAgent.com for more content. Until next time, keep building the life you want. All content in the show is not investment advice or mental health therapy.
[49:09] It is intended for entertainment purposes only.