Episode 203

Trust the Leap, Learn the Contract, and Build Your Life with Austyn Galmarini

· 00:33:44

Hosted by Mattias Clymer, a Realtor with Funkhouser Real Estate Group who leads Valley Homes Team in Harrisonburg, Virginia, and Erica Clymer, a licensed therapist and real estate investor.

Austyn Galmarini is a licensed real estate salesperson on a team at Hunt Real Estate ERA in Williamsville, New York, serving the Buffalo Niagara region. She shares how she moved from radio and RV sales into real estate and built most of her business through referrals. The episode stresses reading every line of a purchase contract, using a sales contingency deadline that was typed incorrectly as an example.

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Chapters

  1. 00:00 - Introduction to The REI Agent Podcast and Austyn Galmarini
  2. 05:00 - From Journalism to Radio, Concerts, and RV Sales
  3. 10:00 - Burnout, Big Rigs, and the Road Away From RV Sales
  4. 15:00 - Starting Over at 29 and Taking the Leap Into Real Estate
  5. 20:00 - Building Business Through Relationships, Referrals, and Trust
  6. 25:00 - Choosing Team Support, Mentorship, and the Right Culture
  7. 30:00 - Contracts, Client Protection, Favorite Books, Social Links, and Closing Thoughts

Austyn Galmarini shares how career pivots, relationship-driven sales, team mentorship, and contract confidence helped her build a meaningful business rooted in trust, courage, and the decision to stop waiting for perfect timing. See article: https://www.unitedstatesrealestateinvestor.com/trust-the-leap-learn-the-contract-and-build-your-life-with-austyn-galmarini/ (00:00) - Introduction to The REI Agent Podcast and Austyn Galmarini (05:00) - From Journalism to Radio, Concerts, and RV Sales (10:00) - Burnout, Big Rigs, and the Road Away From RV Sales (15:00) - Starting Over at 29 and Taking the Leap Into Real Estate (20:00) - Building Business Through Relationships, Referrals, and Trust (25:00) - Choosing Team Support, Mentorship, and the Right Culture (30:00) - Contracts, Client Protection, Favorite Books, Social Links, and Closing Thoughts Contact Austyn Galmarini https://www.huntrealestate.com/bio/austyngalmarini https://www.facebook.com/calamari6136 https://www.instagram.com/househuntinwithaustyn/ https://www.linkedin.com/in/austyn-galmarini-06514281/ Austyn’s story is a powerful reminder that the right leap is not always comfortable, but it can become the beginning of a stronger, more meaningful life. When you build on trust, study the details, and surround yourself with people who help you grow, you give yourself a real chance to create something that lasts. For more conversations that help you build success without losing yourself, visit https://reiagent.com Is success destroying your peace? Most pros grind until they break. Download The Investor’s Life Balance Sheet: A Holistic Wealth Audit to see if you are building a legacy or heading for burnout. Presented by The REI Agent Podcast & United States Real Estate Investor® https://sendfox.com/lp/m4jrl

Questions This Episode Answers

Who is Austyn Galmarini and where does she sell real estate?
Austyn Galmarini is a licensed real estate salesperson on a team at Hunt Real Estate ERA in Williamsville, New York. She serves the Buffalo Niagara region after careers in radio, RV sales, and inside sales.
How did Austyn Galmarini get into real estate?
She passed her licensing exam at age 30 and started her first official day on July 1, 2022. She had moved back in with her parents after a long-term relationship ended, and daily conversations with her mother, who has been an agent since 2006, sparked her interest.
How does Austyn Galmarini generate her real estate business?
She built her pipeline through prospecting, self-promotion, and asking satisfied clients for referrals. She estimates that roughly 80 percent of her business now comes from her circle of influence and referrals, though it took a long time to build.
What contract advice does Austyn Galmarini give new agents?
She advises agents to know every document well enough to explain it in their own words. On her first sales contingency deal, she caught a contract that listed three days when the agreed term was one day, which she says she would likely have missed without her mentor's warning to verify every term.
What does Austyn Galmarini say about working on a real estate team?
She says she could not have started alone and chose to join her mother's team because she trusts the people on it. She says the team builds relationships through events like pickleball days and happy hours, and that colleagues can cover her clients when she takes time off.

Episode Transcript

Auto-generated with Whisper and lightly formatted. Timestamps mark where each passage starts.

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[0:00] Welcome back to the REI Agent. My guest today is Austin Gallimorini, a licensed real estate salesperson on the Enos Latif sales team at Hunt Real Estate ERA in Williamsville, New York, serving the Buffalo Niagara region. Austin came to real estate by way of West WVU journalism degree, a career in radio and six years in sales, including RV and inside sales before making the leap. She also grew up watching her mom build a 20 year plus real estate career so that this business is both professional pivot and in some ways a family story. She brings a sales background, a communicator’s instincts and fresh perspective on what is actually like to be building a real estate career from scratch inside a top producing team. Austin, welcome to the REI Agent podcast.

[0:47] Hi, thank you so much for having me. Yeah. So, okay. Walk us through your real estate story a little bit more. You went to West Virginia University. Yes, I did. I am a very proud mountaineer. I actually went for television journalism. I wanted to be on TV. At that time, it was kind of like, you know, game day was just kind of really coming about Aaron Andrews in that aspect. So I wanted a big school. I wanted to see, you know, game day, I wanted to see March Madness, all of that stuff. So I left Buffalo and I settled at WVU for four years. Now, is that the university that they burn couches? You bet it is. I have seen more couches burned. And then of course, back here in Buffalo, we’re a part of the Bill’s Mafia where they’re going through tables. So there’s really just something about furniture and the need for it to be destroyed. I’m a big fan. I’m a big fan of both of those things. I’m not too far away from West Virginia. We’re in Harrisburg, Virginia. So we have had game day a couple of times, which is a lot of fun. Journalism sounds like it would have been a lot of fun as well. What took you then into, I guess, RV sales as well?

[2:00] Yeah, it’s again, it’s life. As I have discovered, it’s always going to be something changing. I graduated from WVU, ended up with a job at 97 Rock Cumulus Media, and I worked there doing everything that you could think of. So working concerts, everything from doing the check-in for tickets or the prize table. And then I did some on-air stuff as well. And it worked great. I loved it. I had incredible opportunities. I broadcasted line before Buffalo Bills games, before Bob Seger, the Rolling Stones. So I’m really grateful for those opportunities. And it just kind of got to the point I needed something more financially increased. So I went and started selling RVs. It was a blast. I actually went all over the country. I went to Seattle, Alabama, Atlanta, very small part of West Virginia, Indiana, and also Hershey, Pennsylvania, everything for training. So we were at the manufacturer. So getting to see everything. I mean, you’re talking these big diesel pushers. You’re looking at the Freightline chassis, everything for the Airstream facility. So how it started from scratch. And then we would work the shows as well. The shows were very

[3:18] fast, the high turnarounds. Sometimes you have two, three deals in a day. So I liked all of that. And it just was an opportunity that fell into my lap. And I did that for a year and a half. And at that point, my breaking point, I had worked a 10-day long RV show. My day off was driving eight hours back, driving a 33-foot diesel pusher. If you’ve ever driven a large vehicle, it is the most mentally draining thing. I give truck drivers so much credit because the mental concentration you need to keep those things on the roads insane. So my day off was driving eight hours back. And then I worked another 20 days straight. And so I was like, that’s it. I’m done. And that was the end of my RV career.

[4:05] Yeah, I know. So I have a quick side tangent. I was showing a house for some… I was showing somebody, a former classmate of mine, a house. And she was stuck in traffic coming from DC. And she’s like, hey, can my parents show for me? And I was like, sure. And they, at one point, they knew we both went to this music festival where there was campers and stuff. And they’re like, hey, do you want to buy a camper? I’m like, no. No, we don’t. Fast forward, like a month later, we bought that camper. And now we’ve been going all over the place with it. And we went really early, like spring break. We did a week. And we drove about three hours, so not eight, but three hours. And yeah, after even three hours, I was like, oh my gosh, if you go through construction zones, it’s more narrow. Or there’s tractor trailers trying to pass you. It is stressful. And then on the way back from this three-hour trip away, we went to another place that had to cross over a steep mountain. And I should have planned better, should have thought about what route to take.

[5:08] But I swear, when I came down off that mountain, because it felt like the brakes were going to give out. It felt like I was getting on that mountain. And I was so stressed out. My son had my iPad, and he had already thrown it across the truck. It was not a pleasant thing. And then when I tried to park that thing, Erica looked at me like, I need to go hide or something, because this guy is like… It’s so intimidating. I mean, of course, you’re building great family memories, and you’re going to talk about that forever. But in the time, you were probably genuinely wondering, am I going to make this out alive? I think I’ve heard people talk about driving down the interstate in general. It’s kind of like you’re in this constant fight or flight mode. You’re like your lizard brain is firing because there’s death, you know, whizzing by you all the time. You just take that times it by 10 when you’re pulling something. So yes, I’m sure you get more and more used to it. But kudos to the tractor trailer drivers, because it is stressful.

[6:04] A hundred percent. Yes. So digress. You had enough with your RV sales. Is that when you catapulted into the real estate sales? Right in between that. So I was 20, I think 25 at the time. And I had several friends that were working at a local college in the online division. And there was an opportunity for me, I mean, on the phone with the head woman at that time. And I just straight up said to her, I said, I’m available to come in and meet with you tomorrow. What time do you have? And she stopped and she goes, okay, you can you can meet me at two. And I came in the next day for this interview. And I met with two other sales managers. And looking back at the time, it was a pretty intense kind of interview because they were like, who is this girl that thinking that she can just come in and close us? And me, I just really wanted to get out of the position I was in and have a little more stable life. I was kind of looking for kind of that nine to five in that aspect. Something where I was just at that point in my life where I was like, when I walk away, when I shut my computer, like it’s, it’s done type of situation. And I got

[7:13] hired, I worked my way up, I kind of gone where I’d felt in the four and a half years. And then as life does, my whole life imploded, my long term relationship ended. So I had to move back home with my parents at 29, which was really great. And that’s when I was kind of stuck looking trying to figure out where am I going to go from here? What am I going to take the next step? And since I was back at home, I was chatting obviously every single day with my mom and she’s telling me all about, you know, different deals. She’s telling me about the team. We’re just chatting. So more of my interest got peaked. And then I just kind of decided, I was like, I think I’m going to give it a shot. I said, I had kind of thought about it before I had said, well, maybe it’s something, you know, when I get married, when I have kids, this could be a good, a really good time to do it. And I thought to myself, why am I going to one, wait for that timeline? Why shouldn’t I just go for it now? So I took the test right before actually I had just turned 30. I had taken a test and two days later got on a plane

[8:18] to go to Spain to celebrate my 30th birthday with my best friend, found out in Spain that I passed and got my license and came back from Spain, put my two weeks in immediately and started my first like official day. It was July 1st, 2022. Okay. So that’s it. Yeah, that’s awesome. It’s a, you know, I think a lot of times people do think of real, there are people that think of real estate as a career that you do like maybe as a retirement gig or something to that extent. But it is, you know, it’s just, it’s hard to, you put in a lot of time and energy and effort until you get rolling. And so it’s, it’s, it’s difficult. And I could see, yeah, I mean, I’m sure you know, hindsight now and stuff like that. Like, you know, it would be really hard to start it with, like, if you’re like, I’m going to be a stay at home mom, I’m just gonna do a little real stay on the side. It would be really hard. Never. Like I, I give so much credit to the agents that have been doing this for a long time. I mean, I give all of always a lot of credit there, especially those who then do have a child in the middle of it. Cause that’s a big transition in

[9:22] itself. You’re taking, I mean, just like a whole personal life transition into this and yeah, real estate, you know, it’s, it’s not a nine to five. It’s a 24, seven, three, six, five. You have clients that call you on holidays that want to see stuff on holidays. I mean, late nights, I was texting a client last night, 10 45 PM. And he goes, why are you working right now? I go, well, my bad. I’m always working. So it happens. No, totally. And I think one of the hard things too, is when you have, um, you know, a hard, if you have like a difficult situation that is a high stress, there’s a lot of maybe, uh, emotional oozing coming from your clients, um, onto you and that impacts like the home life as well.

[10:01] So like, if you do have kids and that stuff, like it’s, it’s, it can be hard to be a president because this kid wants to show you whatever they like just drew a picture or whatever. And you’re like, hold on. Like, it’s almost like you’re back in that tractor trailer, uh, or you’re driving a camper down the road through a construction site. You’re like lizard brain. Yes. Yes, exactly. But, but yeah, no. So what, um, what kind of, it was your, so your mom’s on the same team. Is that, did I gather that right? Yes. She, uh, she was on the team first and then I joined with her blessing, of course, had the conversation. I was like, what do you, what do you think? And yeah, of course she gave the blessing. So it was a very, yeah, it just went.

[10:39] And what, what, um, what, at what point in your life was, did she start her real estate career? Like, were you in college already or? No, I was in high school. She actually had started. So yeah, if it’s 20 years, she started in 2006. Um, and she was kind of getting slowly dabbled into it. And then of course, Oh eight happened, but she’s still, um, she still powered through it. My dad, he was in a very stable, solid job. So they always kind of growing up, looked at my mom’s income from that as like the fun money. So that was what we did vacations or anything of the sort came from there. Since, especially in that time, it’s very hard to get started. And then you have 2008 happen, you know, she still went and she survived and she made it through, um, on her own. She was a solo agent until she ran into a NAS and she, I can’t remember when she joined, but she was able to go forward and still make it happen. So it was a lot of very real conversations with her in regards to what to expect. Um, you know, it’s not of course what you see on TV. It’s not the house hunters. It’s none of that stuff. Um, selling sunset, of course. So she was able to give me a very real depiction as to

[11:51] what it’s like. So I was feeling a lot more prepared in regards. And then my first meeting with the NAS, she straight up said, you need to have six month reserves at all time. You need to be prepared because you just never, you never know what’s going to happen with this business. Yeah. A hundred percent. Uh, the, you know, in the, in the telling of your story, you never really kind of had that, uh, I swore I would never do real estate moments. So, uh, that led me to believe your mom wasn’t like maybe the sole breadwinner, um, for, uh, you know, a long period of time or, or like, you know, as a child, like seeing her go through all the stress and stuff. Um, cause I think, I think that’s often what, uh, people that like get into the business and follow their parents say is they like, I swear I would never, I always swore I would never do real estate.

[12:37] And then at one point or another, like their life happens and they’re like, wait, actually, you know what? There was some bad stuff, but like that, you know, that making your own schedule, like there’s good money to be made can be, um, it sneaks up on you. Yeah. Plus one, I think I was at that age. So then I was in high school and into college. So once she really, I mean, once she made it through a wait, at that point, I was out on my own in that regards. So, you know, my brother, he was only two years younger than me. So she really was kind of able to be like, all right, I can go and do all this stuff and be working. And I don’t have to worry. Like my children are sufficient. Like they, they can figure out how to make themselves a meal. They, they’re not relying on me as much anymore. So I think that also was a really big factor.

[13:21] Um, and then I think of course, now that we’re in it together, I definitely, you know, really do understand it even more stressors. The whole joke of like, you know, your mom says like, can you make sure you take the chicken out of the freezer in time? Now I fully understand that stress and like that frustration of, Oh, I never took the chicken out of the freezer. I totally understand why. Yeah, absolutely. What, um, what strategies and things did you do starting off when you, when you started in 22, did you, um, do any, does your team, I remember talking to your lead there. I don’t think you guys, do you do any like buying of leads or, or is it all, um, kind of prospecting? What, what kind of strategies did you do? Yeah, it’d be a prospect. I mean, Anas has such a solid career in that, um, in that regards. Um, thankfully I also was kind of at an age where a lot of my friends or acquaintances were also looking for homes. I mean, normally that, that first time home buyer age has really shifted. Um, so there are people in that regards that I kind of was able to go and start in that way. Um, but I mean, it was really a lot of, yeah, like that prospecting,

[14:28] the self-promoting, and then, you know, once you have somebody and it’s successful, making sure you came up with them to get the referrals in that regards. Um, I mean, it took a very long time to build up my pipeline, but now I think it’s more than 75% of my business, probably 80 is all through my COI, um, my circle of influence or referrals. So that is, I mean, I, I think it’s actually probably like 80%. I would have to truly look, but now right, right now for 2026, um, that’s really what it is for, for me, at least in my business. Yeah. And it took a long time to build up. It can, it can take a little bit longer that way. I mean, I think it depends on, you know, how big your sphere is, uh, how much, uh, if you, if you’ve been in a, uh, some sort of capacity that, uh, you know, transfers trust pretty easily to, uh, this new career that can help as well. Um, if you’re making the switch, how active you are in various organizations and stuff throughout the community that can definitely move the needle as well for how quickly it can go, but it does take a little bit longer. And I think there’s always,

[15:31] you know, there’s always those, that, that shiny object syndrome where you’re looking at, you know, Oh, maybe I can increase my sales and do this or whatever. But when I talk to new agents and my team, you know, I always, uh, you know, I kind of look, look at it at the frame of like, you know, what do you want your business to look like in, you know, 10 years when you’re, when you’re really successful, when you’re rolling, it doesn’t take 10 years, but you know what I mean? Like you want to be playing receptionist. Do you want to be answering the phone, um, a hundred times before you get one, you know, uh, reasonable, good client that will actually close? Is that the way you want your business to look? And it sounds like how you all operate, how you operate is, is you’d rather be talking to the people you want to talk to that want to talk to you. And in return, they will want to do business with you. Um, 100%. Yeah, absolutely. I mean, of course, you know, there’s always, I mean, it’s, you know, they say like, you always, you got to have a card or be prepared or whatever on you in that regards. Um, because yeah, I guess I would rather, I would

[16:31] rather meet somebody and talk to them, whether I’m, you know, out at a restaurant or a network, whatever it may be anywhere, you know, who knows, I’d rather come off as me, myself, Austin Gail Marini first as the human. And then if they decide to work together with that way, cause it is a business decision and it is a transaction, you know, all given real true things. So it’s important for me to establish that personal connection first to see, is this going to be somebody that we really want together, work together, and then understanding how they are and kind of then how I have to mold myself. If I have to be more than serious, professional and strict based off of the personality, then so be it. But if it’s somebody that I know, and I can be, you know, a little more lax, a little more open in that sense, maybe silly, goofy, then that’s the way that I, you know, do it’s all tailored to the person that’s in front of me.

[17:22] Yeah, absolutely. I mean, I think it really just boils down that people will usually work with people they know, like, and trust. That’s it. That’s it. One of the best, there’s two really good pieces of sales advice that I received when I did sell RVs from my manager at that time. The first thing he would say, this isn’t brain surgery. Nobody is going to die, you know, on the table in front of you. Which if you know me personally, it’s just like an absolutely insane, like statement for all things in my life. But that was always the first thing I would have to remind myself, like, you know, this person’s life is not in my hands. It’s a little bit in my hands, but the whole entire life is not in my hands. So that’s one thing I remind myself. And the second is that when you pick up that phone the first time, they don’t know you like you or trust you. I mean, it’s the same thing you walk into a store, can I help you find anything? No, because you’re like, I don’t know, I don’t need your help. So it’s all breaking down that barrier first and finding a way so they do get to know you. And then they determine if they like you, and then they’ll trust you.

[18:23] That’s exactly it. Yeah. And, and obviously, a lot of people know, a lot of people, or there’s a lot of agents out there. And so like a lot of people know, you know, seven plus agents. And so it’s important to, you know, try to stay top of mind and try to systematically reach out to people as well. I’m curious, though, when you were starting off, like, had you probably didn’t really with your mom being on the team, I considered going solo at all. What what is how’s it felt being on a team starting out? And had you ever did you ever think like, what would it have been like if I started off, you know, on my own? I’ve always been a team player. I’ve always, you know, not that I don’t do well alone. But I mean, I’m always on the phone with my friends. In that regards, I’m always social out doing something, I really never say no to anything. But for me, I also just knew I wouldn’t have been able to do it alone. I just knew that I wouldn’t have been able to, I was able to fully accept that.

[19:18] And I fully admit it. To have, I mean, the blessing of Beth, my mom and Anas together, it almost it was just a no brainer. I would have been a fool to say, No, I don’t need this. I’ll figure it out on my own. It didn’t make any it didn’t make any sense to me. So I don’t care in that regards, because I am thankfully my own entity, people do know me and recognize me for me, whether that’s based off of how I’ve literally branded myself on social media, or just because they know me and that’s how they met me without having Anas’s name tied into it. So I just looked at everything. And to me, it just made more sense. And I really the biggest thing is, I liked the human being that was in front of me. That is Anas Latif. That was again, once I got to know her, I liked her and I trusted her. So we got through it.

[20:04] There you go. That makes a ton of sense. And yeah, I think it’s oftentimes people, well, there’s, there’s, you know, there’s, there’s YouTubers, and there’s people trying to get people onto various brokerages, you know, there’s commission split structures, all this kind of stuff that is thrown out there. And, and it’s definitely a consideration. But you know, at the end of the day, like, if you go and if you’re making 100% commission, and you don’t sell anything, does it matter? No, you have 100% commission, and you do four deals in the year. Okay, that’s sure. If that’s, you know what, there’s something out there for everybody. And I respect it. I respect the people that are solo. I respect the people on the team, because it’s a business decision for you. At the end of the day, you have to do what’s best for you, because only you know, what’s best for you.

[20:52] Yeah. And that, yeah, obviously, I’m not saying I have any idea what your commission split structure is, that kind of thing. I’m not asking. It’s just, you know, I think thinking about what’s going to actually make you successful in the business, what’s going to give you the best chance of being successful is what’s important. And I think once you have a, you know, a really good business that stands on itself, then maybe you start thinking about those kind of things. But until that point, like, set yourself up for success, like do what is makes most sense and try to Yeah, fast forward through mentorship, through trainings, through education, through whatever it might be, that, that, you know, that path to success.

[21:27] Yeah, and I’m on a team with people that I trust, most importantly. So if I go on vacation, I’m able to communicate with with somebody that I know, like knows what’s up, they they can handle it will be good with my clients, take care of them. In that aspect, we do a lot of things like Anas is really good about team bonding stuff. So we have team pickleball days, we’ll do team happy hours to celebrate birthdays. There’s normally always like a team’s giving. So there’s normally something every single quarter where Anas gets us together. And it’s not work, it is something outside of it that gives us also an opportunity for us as a team to come together to even solidify those relationships anymore. That was actually how I met Anas and the team at the first time.

[22:11] It was a holiday party, and they did gingerbread houses, you know, contest, and I had to be the judge, which was also very intimidating. But I got to see them all in a personal level. And for me, I said, Yeah, these are people that I can be around. These are people that I’m enjoying hanging out with. I literally don’t even remember all of their names. But I am I like the people that are in front of me. That’s awesome. That makes a ton of sense. That culture is important. And hard to hard to create. You know, with with all the experience on the team between your mom with Anas, what what is there’s any kind of piece of advice that one of them gave you or both of them throughout the year, when you’re starting off, like what sticks out to you as far as like a really good piece of advice that meant a lot and helped you grow? Yeah, for Beth, so she knows all of like the contracts, the paperwork laws, she knows all of that stuff, like front and back, she reads the realtor magazine every single month that it comes out. And she’s reading the, you know, update about the legal aspects.

[23:15] So Beth really made sure I mean, I remember this one morning when I was going through still taking my licenses. And she was drilling me on agency in New York. And she was asking me about all of the other forms, making sure that I understood it, because she wanted to make sure that I would be able to successfully communicate it in front of a client if I have to do it on the spot. So that was, I think one of the biggest, the biggest things is know all these documents and know the contracts. Because she Beth had kind of warned me, she goes, you know, agents will call you and they will be your best friend on the phone, they will be so nice and everything. And they sound like, you know, you can trust them. She goes, but you never know what they’re going to slip on that contract, hoping that you don’t notice and that you sign it. And then Oh, it’s signed legal contract, you went to the attorneys, they approved it, can’t get out of it. She goes, that’s your responsibility. As you know, a listing agent or a buyer’s agent to make sure that doesn’t happen. So she taught me how to read the contracts and understand what the parts meant and what to look for. Because sure enough, it happened

[24:19] to me, it was my very first sales contingency deal. And we had gone through it. And I had told the, I told the buyer’s agent, I said, Yeah, we’re not doing, you know, the five day, three days, and we’re doing one day, you have one day to lift that sales contingency if I get another offer. And she goes, Oh, my gosh, yes, of course, it’s totally fine. And what did she put on the contract? Three. And I had to call her and say, No, no, no, we agreed on one. And it was Oh, my gosh, I’m so sorry. I just out of habit, you know, she’s trying to pull a fast one on me. I don’t, I don’t blame her. We’re all doing the best for our clients, right? We’re working for our clients. And so I truly think if Beth hadn’t given me that tip, I probably would have missed it. I really, truly think I would have because I was trusting because Oh, my gosh, the calls were great. We’re having a great time is everything. So that’s, I think, the biggest piece of advice. No, know your contracts and not trust no one but trust but verify. Absolutely. I love that. Those are great.

[25:11] Yeah, you know, I think I heard I can’t remember the details. But I remember talking to somebody here recently that had somebody he told me he basically had to just at the closing table just to move things along. He’s just like basically forfeited his commission. Because of something like that, somebody had written something in really fine print into the contract. And it was so fine. It was so illegible that the title company didn’t see it either. And it to some extent, I don’t know if it was like an extra commission bonus or something. I don’t know what I don’t remember what exactly what it was. But just, you know, sitting at the closing table, the clients are like, I don’t want to spend this extra, you know, 3% or whatever it was. This is, you know, crazy. Because the other person was that’s made a big stink about it at the closing table. And they like basically like, Okay, fine, I’m just gonna not get a commission on this, this whole deal at the closing table. And let’s move forward. So you got people, you gotta be careful. Well, another piece of advice that I was given, was don’t answer your phone when you know a closing is happening because of a situation like

[26:16] that. Because at that point, it’s out of your hands. It’s between the attorneys, really, you know, there’s nothing I can do to change anything. And it should that should be an attorney thing that gets handled, not, you know, coming after me for my money. So that was a that was, I guess, maybe another piece. So but yet I still like, Oh, so it’s crazy. Luckily, our market is is there’s definitely some cut through kind of behavior. But for the most part, it’s a, it’s a tertiary market. It’s kind of a small town and people are generally fairly looking out for each other and working together and you know, standing up for their clients, of course, but not trying to pull fast ones because I mean, reputation is it spreads pretty fast to in this in this smaller market. So we’re fortunate for that. Yeah, I mean, tell us about some do you have any some golden nuggets for us for the for our listeners in this? Yeah, I think I think really the biggest thing is knowing your contracts, knowing all of your documents. One of my roles for the team now is to, you know, any new agents or new members, we onboard and I want to make sure

[27:21] that you understand the contract because you, you know, you really truly never know if you’re going to be out. I have been out at a bar and the guy was like, Hey, you know, I’m getting ready to sell my house. I called a NOS. And I mean, the next morning we were over there going through it, you have to be prepared at any time to, I mean, I don’t want to say pitch yourself, but you need to be able to know the contracts. That’s really, I think the biggest thing explaining why and you also don’t want to be in a listing presentation. And you’re talking about it. I go through the contract with my buyers and every buyer, buyer consult that I do, because it is a legal document, you are signing a legal document, and you should know what you are signing. It brings a lot of value, of course, to me, you’re not just saying blindly sign here. So no, no, the contracts, no, the forms. And if you don’t recite it in a way that you would say it not canned, you know, you’re reading it, you have to say it in a way that’s going to make sense.

[28:18] Yeah, 100%. That’s a really good tip. And I think it’s something that people should definitely practice if they haven’t done it. You know, oftentimes in a pinch, when we’re not able to sign a person, you know, I’m often sending a loom video, you know, going over the contract and getting just ironing out like paragraph by paragraph, what you’re going to say, making it funny at times too, you know, like, because it’s a long contract that’s kind of boring. So like, you know, giving funny examples of something that might make it a little bit more interesting to pay attention to. But I think that’s that is a craft to hone. And if you don’t feel confident in doing that, it might be worth asking an experienced agent to see what they do or how they do it. So you could spend some time with you doing it, because I think it does make a huge difference if they’d be willing to do a loom video for you. So you could kind of practice off of that.

[29:05] That’d be another way to get that. But that’s a really good tip. Yeah, I mean, one of the lines in the contract here, it’s talking about modifications to the property. And the verbiage says erection of fences, garages, anything of that sort. And I’m also I always bring that up every single time, because one, I’m like, I’m seeing if you’re paying attention to the fact that I’m actually saying erection of fences. And then I’m trying to also feel that vibe, like where are we also at? So but it’s crazy. They’re like, why is this in here? And I’m like, well, there was obviously some deal that blew up over a fence. And so they had to add this in here. So it’s it’s the vibe check really for that point. And the fact that you literally can use that statement in a professional setting is just also crazy.

[29:48] Yeah, no, there’s in our contract, there’s, you know, you can’t take remove like bushes. You know, there was a lawsuit at some point. So they said, Okay, well, then we’re just going to change the whole contract. Because you’re shrub. Yeah. What about a favorite book? One that you think that’s fundamental that everybody should read or just one you’re currently enjoying? I should be completely honest with you. I am a I’m a millennial. And I read all the of course, like the fantasy things. Because for me, when I like to read, I do it to disconnect from my world, I do it to shut my brain off. My Kindle has a sticker on the back that says reading do not disturb. Because when I get this opportunity to read, that’s really what I’m going through there. I know there are I have a bunch of the books, I thought I had one around here. I mean, but one of them is the art of saying no, I believe. That’s one I really do feel like I need to start because I always will say yes, I’ll always jump through it. I try to remind myself if I’m not responsible for it, I’m not going to take accountability for it. And that’s a big

[30:55] thing that I think about. And but I probably should be better. I mean, I even said it that I say yes to everything and never say no. So it’s probably a book I really should read. So what book do you actually like? Oh, my God. It’s I think it’s going to hit a very, very small audience. But of course, it’s the ACOTAR series, A Court of Thorns and Roses. That’s that’s what I read. And I’ve gone all throughout there. I’m currently reading Silver Elite by Danny Francis. You know, it’s just one of those things. Yeah, they just disconnect turn my brain off. I like reading about the fantasy stuff, because I know if a dragon actually comes down, like from the sky, like, it’s just like everything’s over. And I really don’t have to worry about a fire breathing dragon, you know, blowing up my town. So it’s quite all right. I thought that you were prepping in preparation for it.

[31:43] No, I’m absolutely screwed. If that’s the case, like, I’m not going to be a dragon rider. I’m not gonna be able to train them or anything of the sort. Like, I’ll just accept my fate. Yeah. Now, what if people wanted to follow you or reach out to you in some way? What platforms are you on? Yeah, so Instagram, it’s simply house hunting with Austin, hunting with no G and Austin with a Y. It’s the same thing across on YouTube, TikTok, in that regards there. Instagram is definitely where you can find me the most active in that place. I mean, it’s just, I don’t know, it’s Instagram, it’s social media in that regards. But yeah, so house hunting with Austin, that’s where you can find me. Awesome. That should be linked in the show notes.

[32:26] Thank you so much for being on the show today, Austin. It’s been an incredible conversation. I know our audience is going to get a ton of value out of it. Thanks to everyone who’s listening. If you got something out of today’s episode, please take a moment to subscribe to the REI Agent podcast, wherever you listen to it. Leave us a review if you can. It truly helps us reach more agents and investors who are on this journey with us. You can find us on YouTube, Spotify, Apple Podcasts, and all other major platforms. Check out REIAgent.com for some free tools and a CRM that is now being launched. It is a CRM for relationship focused agents. We have relationship intelligence actually built into it. So if you like to track things like the Ford method, people’s family, their kids’ birthdays, their kids’ names, that kind of thing, it will give you suggestions based off of that data.

[33:16] So definitely check it out. REIAgent.com. Again, Austin, thank you so much for joining us. It’s been an absolute pleasure. Thank you. This was super fun. Appreciate it. Thanks for listening to the REI Agent. If you enjoyed this episode, hit subscribe to catch new shows every week. Visit REIAgent.com for more content. Until next time, keep building the life you want. All content in the show is not investment advice or mental health therapy. It is intended for entertainment purposes only.